Ulyssa Sharp
Casa Grande,AZ
Summary
Highly professional, with a background in restaurant service as well as secretary. Well established skills in communicating, listening, health safety, and hospitality. Trained in receptionist, emailing, taking calls professionally. Follows protocol and works efficiently to be an asset to the company. Certified clinical medical assistant and certified phlebotomy technician, with internship experience in the clinic setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
KFC Restaurant
10.2022 - 01.2023
- Assisted other team members to achieve goals.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Crew Member
Chick-Fil-A Restaurant
11.2021 - 01.2022
- Assisted other team members to achieve goals.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Secretary
The Sharp Solution
12.2020 - 01.2022
- Composed inter-office correspondence and provided product and service information to customers.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed filing system, entered data and completed other clerical tasks.
- Answered multi-line phone system and enthusiastically greeted callers.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
No Degree -
Graduation Solutions LLC
Mesa, AZ05.2023
Skills
- Company Standards
- Time Management
- Valid Driver's License
- Verbal and Written Communication
- Clear Communication
- Interactive Communication Skills
- Workplace Efficiency
- Active Listening
- Willingness to Learn
- Health and Safety Compliance
- Telephone Etiquette
- Crew Leadership
Certification
- First Aid/CPR Certified
- OSHA Certified
Timeline
Crew Member
KFC Restaurant
10.2022 - 01.2023
Crew Member
Chick-Fil-A Restaurant
11.2021 - 01.2022
Secretary
The Sharp Solution
12.2020 - 01.2022
No Degree -
Graduation Solutions LLC
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