Ulysses Council
North Richland Hills,TX
Summary
Detail-oriented customer service representative skilled in conflict resolution and efficient operations. Proven ability to manage high-pressure situations and enhance customer satisfaction.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Uhaul Moving And Storage
North Richland Hills, Texas
04.2024 - Current
- Assisted customers with reservations and vehicle selections at Uhaul Moving And Storage.
- Resolved customer inquiries through phone, email, and in-person communication.
- Processed rental agreements and payment transactions accurately and efficiently.
- Maintained cleanliness and organization of rental facilities and equipment.
- Educated customers on proper equipment use and safety procedures effectively.
- Collaborated with team members to ensure smooth daily operations at the location.
Dishwasher
IHOP
Saginaw, Texas
09.2021 - 04.2024
- Maintained cleanliness of dishes, utensils, and kitchen equipment.
- Assisted kitchen staff by sorting and organizing clean dishes.
- Operated dishwashing machines efficiently to ensure timely service.
- Managed waste disposal and recycling in compliance with health standards.
- Collaborated with team members to ensure smooth kitchen operations.
- Conducted routine maintenance on dishwashing equipment to prevent malfunctions.
- Followed sanitation guidelines to uphold food safety regulations.
- Adapted to fast-paced environment while handling high volumes of dishes.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing, and restacking items.
Busser
Bjs Restaurants Inc
North Richland Hills, Texas
06.2019 - 08.2021
- Assisted servers by delivering food and drinks efficiently.
- Cleared tables promptly after guests finished meals.
- Collaborated with kitchen staff to ensure smooth service flow.
- Organized dining room seating to maximize guest satisfaction.
- Supported team members during busy meal periods for efficiency.
- Bussed and reset tables in an orderly fashion.
- Maintained a friendly attitude towards customers at all times.
- Wiped down and cleaned chairs, booths, and highchairs.
Education
High School Diploma -
Birdville High School
North Richland Hills, TX05-2017
Skills
- Customer service
- Reservations management
- Payment processing
- Equipment safety training
- Conflict resolution
- Customer relationship management
- Inventory management
- Effective communication
Timeline
Customer Service Representative
Uhaul Moving And Storage
04.2024 - Current
Dishwasher
IHOP
09.2021 - 04.2024
Busser
Bjs Restaurants Inc
06.2019 - 08.2021
High School Diploma -
Birdville High School