Ulysses Quinonez
Hammond,IN
Overview
3
3
years of professional experience
Work History
Shift Manager
Taco Bell Restaurant
Hammond, IN
03.2021 - 09.2023
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Provided coaching and guidance to team members when necessary to improve performance.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Enforced safety standards throughout the store including proper use of equipment.
- Inspected work areas regularly for cleanliness and organization standards.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Communicated with other shift managers to facilitate continuum of customer service.
Education
High School Diploma -
Hammond High School
Hammond, INSkills
- Staff Development
- Team Development
- Inventory Control
- Supply Ordering
- Employee Training
- Workplace Safety
- Payment Processing
- Punctual and Reliable
- Flexible Schedule
- Energetic and Enthusiastic
- Bilingual fluency in spanish
Timeline
Shift Manager
Taco Bell Restaurant
03.2021 - 09.2023
High School Diploma -
Hammond High School