Umar Zafar
Las Vegas
Summary
Seasoned Food and Beverage Manager with strong background in overseeing operations of various dining establishments. Proficient in optimizing food and beverage cost, enhancing customer satisfaction, and implementing innovative marketing strategies aimed at increasing sales. Strong leadership skills with demonstrated ability to manage, train and motivate teams for peak performance. Notable success in improving operational efficiency while delivering superior quality services. Resourceful Food and Beverage Manager known for high productivity and efficient task completion. Skilled in inventory management, customer service excellence, and team leadership. Excel in communication, problem-solving, and adaptability to ensure seamless operations and positive dining experiences. Committed to fostering a collaborative environment that enhances staff performance and guest satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food and Beverage Manager
HMS Host International
Las Vegas
08.2024 - Current
- Negotiated contracts with suppliers in order to secure discounts on bulk orders of food items or beverages.
- Ensured adherence to local health codes by inspecting kitchens regularly for cleanliness and safety compliance.
- Inspected dining and serving areas for cleanliness and proper setup.
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Coached staff on strategies to enhance performance and improve customer relations.
- Resolved customer complaints regarding meal quality or service issues in a timely manner while ensuring satisfaction is achieved.
- Managed payroll records for employees working within the food and beverage department.
Sales Manager
Flawless diamond Co.
Las Vegas
01.2024 - 07.2024
- Assisted customers with selecting jewelry pieces to match their individual styles.
- Advised customers on different types of metals and gemstones available for purchase.
- Maintained strong inventory controls with sound security practices to minimize loss due to employee or customer actions.
- Generated reports related to store sales data using specialized software programs.
- Verified customer payments with credit card companies or banks before finalizing transactions.
- Kept equipment and tools in working order, making necessary calibrations and performing regular maintenance to promote longevity of use.
General Manager
Wendy's
Las Vegas
03.2023 - 10.2023
- Established and maintained effective communication with staff members to ensure efficient operations.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Guided management and supervisory staff to promote smooth operations.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Tracked monthly sales to generate reports for business development planning.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Structured HR consulting services to support clients during organizational developments and changes.
Education
Associate of Science - Radiation Therapy
College of Southern Nevada
Las Vegas, NVSkills
- Regulatory compliance
- Customer service
- Inventory management
- Effective communication
- Problem solving
- Profitability optimization
- Sales and marketing
- Food safety management
- Quality control
- Operations management
- Food and Beverage Ordering
- ServSafe food manager
- Scheduling staff
- Employee performance evaluations
Affiliations
- Watch Documentaries
- Play Pool
- Cricket
Languages
English
Professional
Arabic
Professional
Hindi
Professional
Punjabi
Professional
Certification
- AHA BLS/CPR/AED Certified
- EKG Certified
- Certification of English Literature course in 2009
- International Kangroo Mathematics Contest in 2007
Timeline
Food and Beverage Manager
HMS Host International
08.2024 - Current
Sales Manager
Flawless diamond Co.
01.2024 - 07.2024
General Manager
Wendy's
03.2023 - 10.2023
Associate of Science - Radiation Therapy
College of Southern Nevada
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