Umida Isayeva
New York,New York
Overview
6
6
years of professional experience
Work History
Bartender
AirBar
01.2021 - 01.2023
- Served bar and restaurant patrons ordered drinks, including beer, wine, liquors and mixed beverages
- Kept the bar areas clean, safe and well-stocked throughout each working shift.
Server
Jimmy Walker’s Bar & Grill
01.2021 - 10.2021
- Served bar and restaurant patrons ordered drinks, including beer, wine, liquors and mixed beverages
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept the bar areas clean, safe and well-stocked throughout each working shift
- Rang up customers on the POS system and the accompanying credit card reader
- Performed daily inventory audits and weekly product and supply orders.
Server
Coastal Provisions
01.2017 - 05.2018
- Take food and drink orders from customers accurately and with a positive attitude
- Write patron’s food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Engage with customers in a friendly manner
- Knowledge of the menu, with the ability to make suggestions
- Ensure tables are enjoying their meal costs and sales taxes
- Help food preparation staff when necessary.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Education
ABC Bartending School
New York, NY01.2022
Skills
- Customer Service
- Mixology
- Sales
- Beverage Preparation
- Food Preparation
- Payment Processing
- Food Running
- Menu Memorization
Languages
Uzbek
Kazakh
Russian
Spanish
Passions
- Cooking
- Travel
- Reading
Timeline
Bartender
AirBar
01.2021 - 01.2023
Server
Jimmy Walker’s Bar & Grill
01.2021 - 10.2021
Server
Coastal Provisions
01.2017 - 05.2018
ABC Bartending School
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