Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Una Brown

Baltimore,MD

Summary

Dynamic professional with proven success at The League For People With Disabilities, specializing in individual support and behavior management. Expertise in enhancing effectiveness and Persons Support outcomes. Focus on empowering individuals to achieve independence while building strong community connections. Committed to improving quality of life through innovative skill development and compassionate guidance.

Overview

13
13
years of professional experience

Work History

DSP-Independent Living Coach

The League For People With Disabilities
Baltimore, MD
10.2022 - Current
  • Assist adult Individuals with intellectual and physical disabilities and with autism in developing the skills needed for daily living and greater independence.
  • This Role involves providing support, guidance, and training to help Individuals achieve their person and professional goals.
  • Work with adult Individuals of all ages to enhance their ability to manage daily tasks, access community resources, train and supervise them at employment location and improve their overall quality of life.

Day Care Center Office Manager

The Center Of My Joy LLC
Baltimore, MD
03.2012 - 08.2022
  • Provided leadership, insight and mentoring to existing and newly hired employees.
  • Created interview questions and interviewed prospective employees.
  • Trained and shadowed new hire employees.
  • Maintained filing system for records, correspondence and other documents.
  • Maintained confidential records.
  • Answered phone calls, responded to emails.
  • Maintained positive relationships with Parents.
  • Prepared agendas for meetings along with taking minutes during session.
  • Developed and implemented daily lesson plans for infant to school age children.
  • Substituted for all age group classroom Teachers as needed
  • Monitored payments due from Parents and prompt made contact with all past due payment concerns.

Education

Some College (No Degree) - Architectural Engineering

Penn State University
State College, PA

Skills

  • Individual support and behavior management
  • Skill development and employee training
  • Time management
  • Problem solving
  • Communication skills
  • Teamwork and collaboration
  • Multitasking
  • Hiring and training
  • Professionalism
  • Self motivation

Accomplishments

  • Employee Of The Month
  • Shining Light Award
  • Unsung Hero Award
  • Top Person Support Award

Timeline

DSP-Independent Living Coach

The League For People With Disabilities
10.2022 - Current

Day Care Center Office Manager

The Center Of My Joy LLC
03.2012 - 08.2022

Some College (No Degree) - Architectural Engineering

Penn State University
Una Brown