UNIKA MILHOUSE
Irmo,SC
Summary
Dedicated Case Management Professional with expertise in crisis intervention for adults and at-risk youth. Coordinated treatment plans and scheduled family meetings while ensuring thorough documentation of client progress and compliance with confidentiality standards. Empowered survivors through guidance in legal processes, providing critical information about rights and the criminal justice system.
Overview
14
14
years of professional experience
Work History
Treatment Coordinator
South Carolina Youth Advocate Program
Columbia, SC
11.2023 - Current
- Coordinated treatment plans for youth and families through South Carolina Youth Advocate Program services.
- Scheduled family meetings and provider appointments using youth advocacy case calendars.
- Documented client progress in confidential treatment records and service notes.
Survivor Advocate
Pathways to Healing
Columbia, SC
02.2021 - 08.2023
- Empower and support survivors as they navigate complex legal processes.
- Accompany survivors to court, law enforcement interviews, meetings with prosecutors, and forensic interviews.
- Informed survivors on criminal justice system, advised on expectations during legal processes, and provided guidance on reporting assaults.
- Ensured survivors understood victim rights, filing civil suits, education rights (or Title IX proceedings), immigration, employment rights, and protective orders.
Program Coordinator II
South Carolina Department of Social Services
Columbia, SC
08.2020 - 09.2021
- Assist with the development and management of The Department's capacity building grants for evidence-based practices and other service initiatives.
- Assists with managing the Family First Transition Act grant initiatives.
- Manage analysis and feedback through regular meetings with service providers and agency staff to provide feedback loops on QA and QI outputs, outcomes, and timelines.
- Liaised with community-based service providers as primary contact for enrollment in qualified provider listing, facilitating effective communication and support.
- Ensured accurate tracking of outcome reporting processes to support agency objectives. to ensure agency objectives are met.
- Collaborated with team members to resolve complications in service array implementation, ensuring smoother delivery of services. service array implementation complications.
Transition Counselor
Vocational Rehabilitation
Aiken, SC
02.2019 - 08.2020
- Supported development and enhancement of programs for transition-aged youth, increasing access to post-secondary training and certification programs.
- Assisted in expanding opportunities for Pre-Employment Transition Services, including work-based learning experiences and job exploration, enhancing workplace readiness and self-advocacy skills.
- Built connections with referral agencies to enhance service access. with potential employers and with referral agencies.
- Promoted development of interviewing, resume writing, and etiquette skills, improving job readiness for individuals.
- Assisted individuals with addressing disabilities and developing career plans.
Counselor Intern
Vocational Rehabilitation
Aiken, SC
08.2018 - 02.2019
- Coordinated community resources to secure referrals, enhancing client access to support services.
- Promoted development of interviewing, resume writing, and etiquette skills, empowering clients to achieve job readiness.
- Cultivated relationships with potential employers and referral agencies to create networking opportunities for clients.
- Coordinated community resources and secured referrals.
- Worked closely with organizations, individual businesses and government agencies to foster a welcoming climate for business.
- Built connections with potential employers with potential employers and with referral agencies.
SNAP Employment & Training Coordinator
South Carolina Department of Social Services
Lower Savannah Region, SC
07.2017 - 08.2018
- Tracked and monitored referrals of SNAP recipients to Employment and Training Program, enhancing program outreach.
- Assist in the development of strategies designed to increase the number of SNAP recipients who are successful in obtaining employment.
- Ensure compliance with the program, complete assessment, employment plans.
- Provided technical assistance to county staff on E&T policies and procedures, improving compliance and staff knowledge.
- Developed and coordinated employment and training opportunities for SNAP clients, including Work Experience placements, increasing client access to resources.
- Development component placement activities coordinate with staff to provide maximum access to available employment resources for SNAP recipients.
- Analyze local labor market data and employment trends.
TANF Case Manager
South Carolina Department of Social Services
Barnwell, SC
07.2013 - 07.2017
- Monitored client and family progress towards self-reliance goals, providing timely support and resources.
- Collaborated with clients and job developer to enhance development and placement in work activities.
- Facilitate meetings assigned clients to provide support and ensure compliance of programs.
- Ensure goals set are attainable and being met.
- Engaged in collaboration with clients to understand their needs and preferences. and the job developer to ensure development and placement in work activities.
Behavioral Therapist
South Carolina Early Autism Project
Columbia, SC
05.2012 - 07.2013
- Provide applied behavior analysis treatment to children living with autism.
- Supported correction of communication, academic, social, and behavioral skills tailored to individual patient needs, enhancing overall functioning.
- Reinforced learned concepts and educated support systems on plan execution, fostering consistency and effectiveness in therapy.
- Assist patients with tasks of daily living such as food intake and medication administration.
Education
Master of Arts - Rehabilitation Counseling
South Carolina State University
Orangeburg, SCBachelor of Arts - Social Work
South Carolina State University
Orangeburg, SCSkills
- Treatment Plans
- Crisis Intervention
- Client assessment
- Case Management
- Treatment planning
- Case documentation
- Care coordination
- Client scheduling
- Mental Health First Aid
- Conflict Resolution
- Dispute mediation
- Strong verbal communication
- Advocacy Training
- Self-starter
Timeline
Treatment Coordinator
South Carolina Youth Advocate Program
11.2023 - Current
Survivor Advocate
Pathways to Healing
02.2021 - 08.2023
Program Coordinator II
South Carolina Department of Social Services
08.2020 - 09.2021
Transition Counselor
Vocational Rehabilitation
02.2019 - 08.2020
Counselor Intern
Vocational Rehabilitation
08.2018 - 02.2019
SNAP Employment & Training Coordinator
South Carolina Department of Social Services
07.2017 - 08.2018
TANF Case Manager
South Carolina Department of Social Services
07.2013 - 07.2017
Behavioral Therapist
South Carolina Early Autism Project
05.2012 - 07.2013
Master of Arts - Rehabilitation Counseling
South Carolina State University
Bachelor of Arts - Social Work
South Carolina State University