Microsoft office
Call Center Representative
VRI Interviewing
02.2025 - Current
Unique Petite
Las Vegas,NV
Timeline
Cashier
Rebels Gas station
08.2024 - 10.2024
Cashier
Burgr King
07.2024 - 08.2024
Cashier Team Lead
Terrible Herbst Convenience Store
04.2024 - 07.2024
GED Certificate - hospitality
Rise Adult School
Summary
Dynamic and results-driven professional with extensive experience at VRI Interviewing, excelling in customer satisfaction and process improvement. Demonstrated expertise in point-of-sale systems and clear communication, consistently enhancing team productivity and operational efficiency. Proven ability to analyze feedback and implement solutions that elevate service quality.
Skills
- Product restocking
- Thorough Understanding of Products
- Sales expertise
- Efficient Receipt Management
- Point-of-sale system operation
- Clear communication
- Work ethic and integrity
- Hospitality and accommodation
Work History
Call Center Representative
VRI Interviewing
Las Vegas , NV
02.2025 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Adhered strictly to local regulations regarding telemarketing activities.
- Analyzed customer feedback and identified areas of improvement in the call center processes.
Cashier
Rebels Gas station
Las Vegas, NA
08.2024 - 10.2024
- Checked personal identifications during alcohol and tobacco sales
- Processed sales transactions to prevent long customer wait times
- Operated the cash register or POS system to receive payment by cash, check, and credit card.
Cashier
Burgr King
Las Vegas, NV
07.2024 - 08.2024
- Processed sales transactions to prevent long customer wait times
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Checked personal identifications during alcohol and tobacco sales
Cashier Team Lead
Terrible Herbst Convenience Store
Las Vegas, NV
04.2024 - 07.2024
- Conducted inventory audits to ensure accuracy of product levels in the register area
- Worked effectively in team environments to make the workplace more productive
- Processed sales transaction
Education
GED Certificate - hospitality
Rise Adult School
Reno, NV10.2023
Overview
1
1
year of professional experience
Certification
- Hospitality and tourism Training - 1yr
- Stages of Employment - 1yr
- Hope For Prisoners ( Leadership Development ) - !yr
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
- Resolved product issue through consumer testing.
- Completed manager training program.
- Documented and resolved Issues.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Hope for Prisoners
- Foundation for Independent Tomorrow (FIT) Program
- New Form Program
Work Preference
Work Type
Part TimeFull TimeInternshipWork Location
RemoteOn-SiteHybridImportant To Me
Work-life balanceCompany CulturePaid time offHealthcare benefitsPaid sick leaveCareer advancement401k matchQuote
Service to others is the rent you pay for your room here on earth.
Muhammed Ali
Software
Adobe creative solutions
Word
Excel
Power point
Languages
English
Native language
English
Advanced (C1)
C1
Interests
Pocket Billiards
Bowling
Na, AA meetings
Skating
Reading
Additional Information
~Certificate of Recognition From Governor of state of Nevada (Joe Lombardo)
For completion Of the Hope For Prisoners Pre-Vocational Workshop
~Certificate of Encouragement from Metropolitan Police Department
For completing Hope for Prisoner Leadership workshop
~Commendation From Attorney General (Aaron D. Ford)
Graduating Hope for Prisoners Program
~Certificate of Commendation from United State Senator (Catherine Cortez Masto)
For my hard work in the Hope For Prisoners Program
~Certificate of Special Congressional Recognition from( Jacky Rosen) U.S. Senator
Graduating Hope For Prisoners
~Certificate of Special Congressional Recognition from(Susie Lee) Member of Congress
Graduating Hope For Prisoners
~Certificate of Recognition from City of Las Vegas Office of City Council( Mayor Carolyn G. Goodman, Councilman Cedric Crear, Councilman Brain Knudsen, Councilwomen Victoria Seaman, Councilwoman olivia Diaz, Councilwoman Francis Allen-Palenske, Councilwoman Nancy E. Brune
For Graduating Hope For Prisoners
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