UNO MCDOWELL
Queens
Summary
Upbeat and compassionate, bringing deep understanding of community health principles and effective communication techniques. Knowledgeable about healthcare system and skilled in outreach and health education. Committed to making meaningful impact on a community well-being. Versatile, industrious, accustomed to working in an environment where time management is a priority and multitasking, and consistency are paramount. Excelled in roles requiring detail orientation and team collaboration, ensuring efficient operations and positive customer interactions. Proven track record of reliability and responsibility, enhancing team dynamics and operational success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Amazon
The Bronx, NY
10.2019 - 12.2019
- Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents
- Verified items from designated locations using various tools and transferred to appropriate areas for further processing and shipment
Cashier/Sales Associate
Walmart
Stafford, VA
09.2013 - 04.2014
- Assisted customers with a sales decisions, direct customers to the placement of goods
- Stock/restocked shelves; and check backstock for products when necessary
- Performed routine maintenance and cleaning duties: sweeping, organize displays, clear trash from floors, counters, and shelves
Sales Team Member
Toys R Us
New York, NY
11.2012 - 01.2013
- Greeted customers; conferred with customers on needs and billing complaints, assisted on cash registers, provided customer service on sales floors
- Maintained a neat stocked and store appearance
- Solicited sale of new or additional services and products
Administrative Asst
Phipps Community Development Corporation
The Bronx, NY
07.2012 - 08.2012
- Examined documents, records, and other related material
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
- Ensured accurate record-keeping with diligent data entry and database management for vital company information
Concierge
The Crossings At Falls Run
Fredericksburg, VA
10.2011 - 03.2012
- Telephone etiquette; evaluate importance to relay message to corresponding recipients
- Prepared and typed letters, provided information on local features, and scheduled appointment and transportation for residents; as well as guests
- Handled cash transactions, received, stored, and delivered personal mail and belongings
Dietary Aide
Heart Fields Assisted Living
Fredericksburg, VA
08.2008 - 08.2009
- Telephone etiquette; evaluate importance to relay message to corresponding recipients
- Prepared and typed letters, provided information on local features, and scheduled appointment and transportation for residents; as well as guests
- Handled cash transactions, received, stored, and delivered personal mail and belongings
Education
CHW -
Hostos Community College
Bronx, NY10.2024
High School Diploma -
James Monroe High School
Fredericksburg, VA06.2010
Skills
- Healthcare/resource advocacy
- Mental health care assistance
- Individual and community advocacy
- HIPAA guidelines
- Microsoft office proficiency
- Behavior change techniques
- CPR and first aid
Certification
- Certified Home Health Aide -Sunnyside Homecare Project Inc
- Certified Community Health Worker - Hostos Community College
- Certified CPR Instructor 10/11/24
- 8 week PTSD/Trauma Training Program - We All Really Matter
- Adult Mental Health First Aid -National Council For Mental Well-being
Timeline
Fulfillment Associate
Amazon
10.2019 - 12.2019
Cashier/Sales Associate
Walmart
09.2013 - 04.2014
Sales Team Member
Toys R Us
11.2012 - 01.2013
Administrative Asst
Phipps Community Development Corporation
07.2012 - 08.2012
Concierge
The Crossings At Falls Run
10.2011 - 03.2012
Dietary Aide
Heart Fields Assisted Living
08.2008 - 08.2009
CHW -
Hostos Community College
High School Diploma -
James Monroe High School