UNTAWNETTE BARRETT
Red Oak,TX
Summary
Assistant Property Manager dedicated to enhancing property performance and resident satisfaction. Successfully develops community engagement initiatives while managing daily operations, resolving conflicts, and providing exceptional customer service. Organized and proactive in addressing tenant concerns and ensuring compliance with housing regulations.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Assistant Manager
Vista Multifamily Inc
Dallas, Texas
01.2026 - Current
- Managed daily operations and supported staff in property management tasks.
- Assisted in budgeting and financial reporting for property expenditures.
- Developed community engagement events to enhance resident relations.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Provided outstanding customer service to residents, prospects, and visitors in a friendly manner.
- Maintain professional and welcoming environment in leasing office.
- Maintain complete and organized leasing files and resident records.
Assistant Community Manager
Asset Living
Dallas, Tx
10.2025 - 10.2025
- Posted all payments received from applicants, current residents, and non-residents in a timely and efficient manner.
- Processed all account receivables efficiently.
- Effectively show, lease, and move in prospective residents.
- Deal with resident complaints, concerns and requests to ensure residents' satisfaction.
- Manage excellent customer service and monitor service requests.
ROVING PROPERTY OPERATION SPECIALIST
Dominium Management
, Texas
04.2024 - 06.2025
- Proficient in developing and implementing efficient operational strategies to enhance property performance. Dedicated Property Operation Specialist with extensive experience in managing diverse residential and commercial properties. Skilled in fostering positive tenant relationships through exceptional customer service and timely communication. Excellent team collaboration skills, working effectively with internal departments and external vendors. Committed to achieving operational excellence while maximizing tenant satisfaction and property value. Adept at conducting property inspections and overseeing compliance with safety and regulatory standards.
ASSISTANT PROPERTY MANAGER
Dominium Management
Dallas, TX
11.2021 - 04.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services. Followed up on delinquent tenants and coordinated collection procedures. Verified income, assets, and expenses, and completed file tracking sheet for each applicant. Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements. Inspected common areas for cleanliness and notified maintenance of overflowing trash. Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution. Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight. Maximized rental income while minimizing expenses through effective planning and control.
LEASING CONSULTANT
Dominium Management
Dallas, TX
11.2021 - 07.2022
- Greeted clients, showed apartments, and prepared leases. Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments. Developed full knowledge of application information required, screening processes and policies regarding rentals. Develop and maintain an ongoing resident retention program, encouraging current residents to renew their lease. Completed annual rent calculations using housing database software. Resolved conflicts between tenants regarding noise, encroachments, and parking. Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts. Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
HOSPITALITY SPECIALIST
Crowne Plaza Houston Suites
Dallas, TX
04.2019 - 10.2021
- Handled equipment, chemicals, and materials safely, adhering to protocols that resulted in zero complaints, hazards, or lost-time accidents. Provided assistance to other staff members with cleaning of difficult areas. Organized and used industrial cleaning products following strict safety procedures. Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols. Developed and implemented comprehensive cleaning plan, enhancing overall cleanliness and sanitation of entire building. Performed regular maintenance and repairs on various cleaning tools and equipment. Inspected building for potential safety hazards, reporting identified concerns to supervisor. Identified repair needs and maintenance concerns, effectively escalating issues to management for timely resolution.
Education
HIGH SCHOOL DIPLOMA -
D. W Carter High School
Dallas, USA01-2015
Skills
- Policy and Procedure Enforcement
- Housing Regulations
- Business Processes and Procedures
- Application Process Proficiency
- Property Management Expert
- Business Development
- Contractual Obligations
- Marketing and Advertising
- Administrative Support
- Digital Marketing
- Eviction Coordination Expert
- Property Inspection Expert
- Lease Agreement Review Expert
- Microsoft Office Expert
- Property management
- Budget assistance
- Money handling
- Customer relations
- Microsoft office expertise
Certification
CCSF Award
Languages
English
Timeline
Assistant Manager
Vista Multifamily Inc
01.2026 - Current
Assistant Community Manager
Asset Living
10.2025 - 10.2025
ROVING PROPERTY OPERATION SPECIALIST
Dominium Management
04.2024 - 06.2025
ASSISTANT PROPERTY MANAGER
Dominium Management
11.2021 - 04.2024
LEASING CONSULTANT
Dominium Management
11.2021 - 07.2022
HOSPITALITY SPECIALIST
Crowne Plaza Houston Suites
04.2019 - 10.2021
HIGH SCHOOL DIPLOMA -
D. W Carter High School