A highly dependable individual with a sound understanding of medical assistance and patient care. Outstanding communication skills as well as excellent customer service acumen.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Colorado Kidney Care
Denver, CO
10.2025 - Current
Assisted in patient intake and medical history documentation to streamline appointment scheduling.
Implemented electronic health record updates, improving data accuracy and accessibility for staff.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
East Bay Nephrology Medical Group
Berkeley, California
12.2021 - 09.2025
Oversaw patient check-in by pulling charts, verifying data and organizing paperwork.
Supported medical staff by answering phones.
Updated records in EHR system, carefully protecting patient information and verifying data.
Completed intakes, measuring vital signs and document them.
Coordinated efficient office schedules based on patient and provider availability.
Waitress
Taqueria San Juan
San Pablo, California
02.2020 - 04.2022
Maintained high standards of customer service during high-volume, fast-paced operations.
Communicated clearly and positively with coworkers and management.
Resolved complaints promptly and professionally.
Maintained working knowledge of restaurant's policies and procedures.
Cashier
SUBWAY®Restaurants
San Pablo, California
08.2017 - 01.2020
Organized and cleaned restaurant during downtime; always maintain a sanitized work environment.
Handled currency and credit transactions quickly and accurately.
Assisted management with inventory control and stock ordering.
Education
Certificate - Medical Assisting
Unitek College
Concord, CA
12.2021
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Able to efficiently run multiple physicians in clinic