Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Uriel Delaluz

RENO,NV

Summary

Dynamic and engaging professional with a strong background in customer service and logistics. At Peppermill Casino, I enhanced customer satisfaction through exceptional service and high-quality cocktails. Highly reliable forklift operator skilled in maintaining cleanliness and safety standards, while thriving in fast-paced environments. A dedicated team player committed to excellence.

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

16
16
years of professional experience

Work History

Bartender

Peppermill Casino
08.2009 - 04.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Receiving Shipping

Arrow Electronics
07.2020 - 08.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.

Education

Galena High School
Reno, NV
06-2004

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Alcohol awareness
  • Food service
  • forklift operator
  • pallet jack operator
  • scanner computer skills po numbers
  • loading un loading trucks

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Receiving Shipping

Arrow Electronics
07.2020 - 08.2023

Bartender

Peppermill Casino
08.2009 - 04.2025

Galena High School