Uriel Estrada
Los Angeles,CA
Summary
Dedicated food service manager with [Number] years of experience overseeing staff and operations for [Industry]. Versatile leader with skills in staff recruitment and leadership, business planning and marketing. Quick-thinker with logical solutions to wide variety of issues in food service. Industrious Banquet Captain offering advanced knowledge of venue procurement and large-scale event coordination illustrated across [Number] years of industry performance. Offering exceptional work ethic and a passion for driving sales.
Overview
11
11
years of professional experience
Work History
Banquet Captain
Double Tree Hotel By Hilton
06.2022 - Current
- Making sure that everything is fine, staring with the set ups are correctly, talk to the costumers to make sure if everything is going to be at the same time like the BEO said. Presentación and quality are our priority. Posting checks and add items to the contract. Order lines and do payroll.
- Supervised the set-up of buffets, ensuring quality presentation of all dishes.
- Monitored guest satisfaction levels throughout event duration.
- Resolved customer complaints promptly while maintaining a professional demeanor.
- Maintained inventory of banquet equipment such as china, flatware, glassware.
Banquet Server
Luminarias
03.2014 - 02.2023
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Greeted guests upon arrival and provided assistance throughout the event.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Provided exceptional service to high volume of daily customers.
- Replenished buffet lines with fresh foods as needed.
Education
GED - undefined
Montebello Adult Schools
Montebello, CA06.2020
Skills
- Team management
- Banquet setup
- Team member development
- Staff leadership
- Staff supervision
- Exceptional leadership
- Food safety
- Food safety and sanitation
- Guest relations
- Table setting expertise
- Sanitation standards
- Menu development
- Safe food handling
- Professional and courteous
- Customer service
- Food handlers card
- Table and tray bussing
Timeline
Banquet Captain
Double Tree Hotel By Hilton
06.2022 - Current
Banquet Server
Luminarias
03.2014 - 02.2023
GED - undefined
Montebello Adult Schools