Ursula Martin
Cincinnati,Ohio
Summary
Dedicated Medical Assistant with a proven track record at UC Health, adept in patient-focused care and HIPAA compliance. Excelled in enhancing patient comfort and clinic efficiency through skilled support in medical procedures and compassionate communication. Demonstrates a strong ability to manage patient flow and maintain meticulous clinical documentation, contributing significantly to the improvement of patient care quality.
Overview
26
26
years of professional experience
Work History
Medical Assistant
Pinnacle Treatment Center
03.2020 - 02.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
STNA
Maxim Healthcare
04.2013 - 11.2016
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
PCA/medical Assistant
UC Health
07.1999 - 02.2013
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Maintained proper hygiene practices through consistent assistance with personal care.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
Education
Brown Mackie
Milford Ohio 2016
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic medical records
- Electronic health records
- CPR
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Appointment setting
- Medical records management
- Patient flow management
- Medical office administration
- Payment collection
- Monitoring patient progress
- Valid state driver's license
- Reliable transportation
Timeline
Medical Assistant
Pinnacle Treatment Center
03.2020 - 02.2025
STNA
Maxim Healthcare
04.2013 - 11.2016
PCA/medical Assistant
UC Health
07.1999 - 02.2013
Brown Mackie
Similar Profiles
Logan CookLogan Cook
Medical Assistant at Pinnacle Treatment Center (Martinsville Treatment Services)Medical Assistant at Pinnacle Treatment Center (Martinsville Treatment Services)
Marquasha JonesMarquasha Jones
Receptionist at Pinnacle Treatment CenterReceptionist at Pinnacle Treatment Center
Jessica JoelJessica Joel
Licensed Practical Nurse at Pinnacle Treatment CenterLicensed Practical Nurse at Pinnacle Treatment Center