Ursula Pineda
San Antonio,TX
Summary
Compassionate Medical Assistant with proven success at Altus Biologics, enhancing patient satisfaction through effective communication and compassionate care. Skilled in HIPAA compliance and clinical documentation . Conscientious healthcare professional offering over eight years of experience in fast-paced settings. Committed to delivering exceptional patient-focused care with positivity and upbeat energy with skills to collaborate effectively with healthcare teams. Highly motivated in continuous learning for personal and professional growth.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Altus Biologics
San Antonio, TX
05.2018 - Current
- Administered patient intake processes, ensuring accurate information collection and documentation.
- Assisted in the preparation and coordination of clinical procedures and examinations.
- Managed optimizing workflow efficiency for healthcare providers.
- Boosted patient satisfaction by providing compassionate and promptly addressing needs during visits.
- Sanitize, restock, and organize infusion suite.
- Led initiative to streamline patient communication, increasing satisfaction rates significantly.
Medical Assistant
Texas MedClinic
San Antonio, TX
01.2016 - 05.2017
- Implemented electronic health record systems to enhance data accuracy and accessibility.
- Developed patient education materials, improving understanding of treatment options and procedures.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patient blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques on medical equipment.
- Supported physicians during exams and procedures, enhancing patient care efficiency.
Education
No Degree - Medical Assisant
The College of Health Care Professions
TX02-2016
Bachelor of Arts - English
Texas A&M University, San Antonio
San Antonio, TX05-2015
Skills
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- Patient-focused Care
- Clinical documentation
Timeline
Medical Assistant
Altus Biologics
05.2018 - Current
Medical Assistant
Texas MedClinic
01.2016 - 05.2017
No Degree - Medical Assisant
The College of Health Care Professions
Bachelor of Arts - English
Texas A&M University, San Antonio