Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ursula Turner

Colorado Springs,CO

Summary

I am very dependable, honest, and proficient. I also have the ability to multitask, and I’m a fast learner. I am looking for a growing company where I can show my motivation and have the ability to advance my career with the company. I strive for success and I’m a very dedicated person when it comes to my job. I would like to work for a company that’s going to be honest with me have good communication with the team.

Overview

7
7
years of professional experience

Work History

Certified Nursing Assistant

Centura Health
Colorado Springs, CO
10.2021 - Current
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

Department of Corrections

State Of Colorado Department Of Corrections
Canon City, CO
06.2021 - 08.2021
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Routinely counted inmates and in response to potential security breaches.

Stocker, Cashier

Walmart Stores
Colorado Springs, CO
10.2019 - 01.2020
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Reviewed weekly sales ads and monitored price changes.

CNA; Patient Care Float Dept

Centura Health
Colorado Springs, CO
11.2018 - 05.2019
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms and appointments or testing locations.

Corrections Officer

State of Colorado
Denver , CO
05.2019 - 07.2019
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
  • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
  • Routinely counted inmates and in response to potential security breaches.

CCA

USPS
Colorado Springs, CO
02.2016 - 09.2016
  • CCA; Deliver mail to residents and businesses
  • Planned and cased mail in sequence of delivery for designated route.
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Worked closely with other employees in mail office and handled various administrative tasks.
  • Operated vehicles and equipment to transport packages and mail pieces.
  • Distributed mail on foot to residences and businesses, delivering to approximately Number customers per shift.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Directly interacted with customers to deliver mail, packages and ordered goods.

Customer Service Representative

Deluxe Corp
Colorado Springs, CO
09.2015 - 02.2016
  • Reviewed and solved account and billing discrepancies.
  • Assessed accounts for payment status and reached out to customers.
  • Received incoming information and entered into database system.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
  • Used data entry skills to accurately document and input statements.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.
  • Effectively communicated with customers about account changes, new Type products or services and potential Type upgrades.

Paraprofessional

Mesa County School District
08.2014 - 06.2015
  • I helped assist the teacher with students that had disabilities in their classrooms
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Graded tests and papers and recorded grades for teaching staff.
  • Handed out classroom materials, like pencils, paper and crayons.
  • Supervised students on field trips for safety and proper behavior in public settings.
  • Reported on student progress, behavior and social skills to parents.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.

DSP Trainer

07.2013 - 08.2014
  • Train new employees in the Wellness Program
  • Medication Distribution, G-Tube feedings, docking, and therapies with the individuals

Cashier, stocker

Sam’s Club
Grand Junction, CO
11.2010 - 07.2013
  • Helped customers complete purchases, locate items and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Collected and authorized payments of guests.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Greeted customers and directed to requested products.
  • Stocked, tagged and displayed merchandise as required.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Performed inventory counts and stocked merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered customer questions and provided detailed product information.

Education

CNA Certification & Basic Life Support Certification - Nursing

MGA Academy
Colorado Springs, CO
06.2018

Diploma - General Studies

Central High School
Clifton Co
08.1992

Skills

  • Cash Handling
  • Merchandising understanding
  • Stocking and replenishing
  • Problem-solving skills
  • Excellent people skills
  • Multi-tasking strength
  • Client Service
  • Point of sale operation
  • Sales training
  • Cash register operation
  • Exceptional customer service
  • Activities of Daily Living ADL Support
  • Electronic Recordkeeping
  • Nutrition and Diet
  • Basic Life Support
  • Multitasking and Prioritization
  • CNA Certification

Timeline

Certified Nursing Assistant

Centura Health
10.2021 - Current

Department of Corrections

State Of Colorado Department Of Corrections
06.2021 - 08.2021

Stocker, Cashier

Walmart Stores
10.2019 - 01.2020

Corrections Officer

State of Colorado
05.2019 - 07.2019

CNA; Patient Care Float Dept

Centura Health
11.2018 - 05.2019

CCA

USPS
02.2016 - 09.2016

Customer Service Representative

Deluxe Corp
09.2015 - 02.2016

Paraprofessional

Mesa County School District
08.2014 - 06.2015

DSP Trainer

07.2013 - 08.2014

Cashier, stocker

Sam’s Club
11.2010 - 07.2013

CNA Certification & Basic Life Support Certification - Nursing

MGA Academy

Diploma - General Studies

Central High School
Ursula Turner