Urvashi Patel
Bentonville,AR
Summary
Versatile and accomplished Quality Analyst with two years of experience working with a large-scale corporation. I also Have three years of experience in customer service. I want to challenge myself, use my experience to drive growth for an organization, and use my full potential to push boundaries with my team. Motivated individual with leadership skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sr. Sales Associate
7-Eleven
04.2019 - 04.2022
- Managed store sales, Customer service and inventory
- Handled the fuel pumps and carwash bay
- Inventory control, completed check-ins of every store product on their specific day
- Managed cycle count of all the products every after two days
- Provided Customer service by greeting and assisting customers and responding to customer enquiries and complaints
- Kept record of purchases, sales and requisitions
- Improved store ranking in sales and customer service by 20 percent.
Junior Lab Chemist
RimZim Aqua India
07.2017 - 05.2018
- Removed and documented all rejected product samples in the appropriate log books
- Assisted Manager in reducing customer returns by 7% and saved around $40000 per year
- Led a team of 6 members and trained everyone to follow a checklist to find and fix problems at different production stages
- Submitted production activity quality reports to Project and Quality Analytical Team
- Monitored final assembly and dry testing of equipment.
Education
Post Graduation Operation Management Diploma in Quality Management - Quality Management
British Columbia Institute of Technology
Burnaby, BC01.2022
Post graduate diploma in Health Care Assistance -
Pacific Coast Community College
New Westminster, B.C01.2019
Bachelor of Science in Chemistry -
Gujarat University
01.2016
Skills
- Product Knowledge
- Management
- CRM proficiency
- Cold calling skills
- Upselling strategies
- Customer Retention
- Teamwork and Collaboration
- Cash Handling
- Food safety and sanitation
- Point of sale operation
- Problem-Solving
- Time Management
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Interpersonal Skills
- Interpersonal Communication
- Time management abilities
- Written Communication
- Analytical Skills
Certification
- First Aid
- Food Safe
- WHIMIS
- CPR
- Speco
Languages
English
Professional Working
Gujarati
Full Professional
Hindi
Full Professional
Timeline
Sr. Sales Associate
7-Eleven
04.2019 - 04.2022
Junior Lab Chemist
RimZim Aqua India
07.2017 - 05.2018
Post Graduation Operation Management Diploma in Quality Management - Quality Management
British Columbia Institute of Technology
Post graduate diploma in Health Care Assistance -
Pacific Coast Community College
Bachelor of Science in Chemistry -
Gujarat University
Similar Profiles
Jake Wei BoJake Wei Bo
District Manager at 7-ElevenDistrict Manager at 7-Eleven
Taylor AdairTaylor Adair
Cashier at 7-elevenCashier at 7-eleven
Joshua KennedyJoshua Kennedy
Field Merchandise Manager at 7-elevenField Merchandise Manager at 7-eleven
Michael CardarelliMichael Cardarelli
Area Leader at 7-ElevenArea Leader at 7-Eleven
Evdokia BaylyEvdokia Bayly
Universal Customer Service Agent at Evolve Vacation RentalUniversal Customer Service Agent at Evolve Vacation Rental