Usak Ita
Atlanta,GA
Summary
Innovative, goal-oriented, management professional and Public Health graduate student looking to enter the Healthcare field in Health Administration. Seeking to utilize advanced expertise in corporation development, employee training and expansion and financial management to provide optimal care for patients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Licensed Pharmacy Technician
Walgreens
06.2023 - Current
- Assists pharmacist by filling prescriptions with the precise dosage, amount and medication for customers and responding to patient questions regarding prescription and medication-specific issues
- Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medications
- Orders medications and supplies using appropriate technology
- Answers incoming phone calls and address questions from customers and healthcare providers
- Consults with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Food and Beverage Supervisor
Hilton Atlanta
07.2022 - 09.2023
- Delegated staff in daily tasks to maximize productivity and reduce labor costs
- Coordinated, distributed and submits hours and tips for payroll for designated employees - Directs employee guidelines, new trainees, policies, and disciplinary guidelines for employee relations
- Introduced new business models, products, and reviews profit and loss to decrease waste and increase revenue
- Managed front and back of house operations and inventory, daily operations, finances and logistics
- Generated revenue increase exclusively of $1,200 for DragonCon by introducing and creating a new product as well as marketing designs to cater to the client group.
Food and Beverage Manager
Legends
08.2021 - 09.2022
- Scheduled and administered staff's daily tasks to maximize productivity and reduce labor costs by 3%
- Managed and ordered inventory for distribution to the needs of the establishment
- Contacted new hires, created training programs and disciplinary guidelines for new employees
- Performed as point of contact for intimate and grand events by staffing accurately and creating consumption reports, profit and loss statements, and plans of execution per event
- Developed business strategy operations for various business periods and themed content
- Administered financial reports weekly and quarterly.
Guest Services Coordinator
Ray's Restaurants
06.2019 - 03.2020
- Sustained sanitary, safe working environments in compliance with company policies and Public Health regulations
- Trained new employees on operating procedures, guest damage control and company policies
- Communicated with guests to address concerns, reserve events, parties, and daily reservations on call
- Proposed fresh operational ideas with the General Manager that maximized guest satisfaction and increased scores from 3.4/4 to 3.7/4
- Maintained high level knowledge of all hotel services offered to answer guest questions
Education
Master of Science - Public Health
Georgia State University
Atlanta, GA08.2024
Bachelor of Science - Psychology Pre-Med
Georgia State University
Atlanta, GA12.2020
Skills
- Medical Billing
- Health Insurance
- US Health Insurance Portability and Accountability Act (HIPAA)
- Business Strategy Development
- Expense Reports
- Health Promotion
- Insurance Billing
- Expense Reports
- Staff Leadership
- Microsoft Office
Certification
- Licensed Pharmacy Technician- June 2023
- Basic Life Support Certified- July 2022
Timeline
Licensed Pharmacy Technician
Walgreens
06.2023 - Current
Food and Beverage Supervisor
Hilton Atlanta
07.2022 - 09.2023
Food and Beverage Manager
Legends
08.2021 - 09.2022
Guest Services Coordinator
Ray's Restaurants
06.2019 - 03.2020
Master of Science - Public Health
Georgia State University
Bachelor of Science - Psychology Pre-Med
Georgia State University
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