USAMA PERVEZ
Woodbridge,VA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Information Desk Specialist position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Manager
Raja Inventory Inc.
01.2022 - 08.2022
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Customer Service Associate
Walgreens
01.2020 - 09.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Business Executive
BankIslamiPakistan
01.2019 - 10.2019
- Participated in monthly training on latest technology trends and products in industry.
- Researched, proposed and implemented vendor agreements to decrease costs and improve services.
- Managed and organized internal communication to hold staff accountable to priorities.
- Established clear and competitive goals, growth roadmaps and strategic business plans.
Education
Bachelor of Science - Interdisciplinary Studies
Liberty University
Lynchburg, VA04.2023
Skills
- Scheduling and Coordinating
- Managing Terminations
- Human Resource Management
- Account Management and Updating
- Business Analysis
- Social Media Platforms
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Manager
Raja Inventory Inc.
01.2022 - 08.2022
Customer Service Associate
Walgreens
01.2020 - 09.2020
Business Executive
BankIslamiPakistan
01.2019 - 10.2019
Bachelor of Science - Interdisciplinary Studies
Liberty University
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