Usiel Ivan Paz Baltazar
Mesa,AZ
Summary
Dynamic and results-driven professional with experience as a Crew Leader at Top Leaf Tree Service, excelling in crew management and safety protocols. Proven ability to enhance customer satisfaction and maintain high-quality service standards while effectively training team members. Strong multitasking skills complemented by a commitment to safety and efficiency.
Overview
8
8
years of professional experience
Work History
Crew Leader/ Driver
Top Leaf Tree Service
05.2024 - Current
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
Crew Member
McDonald's
03.2017 - 08.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma - N/A
Sequoia Secondary Charter School
Mesa, AZ05.2017
Skills
- Crew oversight
- Safety guidelines
- Multitasking and organization
- Heavy lifting
- Crew management
- Equipment maintenance
- Documentation and reporting
- Safety protocols and procedures
Languages
Spanish
Native or Bilingual
Timeline
Crew Leader/ Driver
Top Leaf Tree Service
05.2024 - Current
Crew Member
McDonald's
03.2017 - 08.2020
High School Diploma - N/A
Sequoia Secondary Charter School
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