Uswah Khan
East Longmeadow,MA
Summary
Highly energetic graduate student pursuing a degree in Occupational Therapy, equipped with strong attention to detail and a proactive approach to task management. Demonstrated ability to meet aggressive timelines and achieve set goals. Possesses vigorous analytical and organizational skills. Brings three years of customer service experience, excelling in front office duties.
Overview
4
4
years of professional experience
Work History
Front Office Assistant
MedExpress Urgent Care
05.2022 - Current
- Registering, greeting, and scheduling patients
- Scanning paperwork and attaching it to patient’s files
- Discharging Patients at the end of their visit
- Answering Phone calls
- Counting Petty Cash every morning and in the evening
- Making sure the waiting area is clean
- Opening and closing the center.
Intern
MassMutual
07.2019 - 07.2020
- Intern at the Space Design and Utilization Department
- Sorted and organized materials such as physical files, tracking spreadsheets and reports
- Kept physical files and digitalized records organized for easy updating and retrieval by authorized team members
- Restocked office supplies and retrieved files for staff
- Word-processed documents by editing and proofreading
- Participated in cross-functional team building activities
- Created and maintained electronic filing system and transferred paper files to Microsoft Box, used very often by our department
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
Education
Masters in Occupational Therapy - Occupational Therapy
Bay Path University
Longmeadow, MA05.2025
High School Diploma -
East Longmeadow High School
East Longmeadow, MA06.2020
Skills
- Exceptional Time Management Skills
- Appointment Setting
- Conflict Management
- Problem-Solving Skills
- File Maintenance
- Administrative Skills
- Patient Charting
- Insurance Verification
- Office equipment operation
- Telephone etiquette
- Database Maintenance
- Spreadsheet Management
- Excellent communication
- Professional demeanor
- Reception duties
Volunteer Experience
- Volunteered at the Early Learning Center in Longmeadow, MA, providing assistance to 4-year-olds during their physical education classes. Engaged in educational activities, including reading sessions and facilitating transitions between classrooms. Implemented early learning interventions to support the children's developmental needs.
- Volunteered at the Longmeadow Adult Center, contributing to the entertainment of the elderly population during their weekly recreational activities. Facilitated engaging games during lunch hours, fostering meaningful conversations about life experiences, and encouraged increased activity levels throughout the day.
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Professional Working
Timeline
Front Office Assistant
MedExpress Urgent Care
05.2022 - Current
Intern
MassMutual
07.2019 - 07.2020
Masters in Occupational Therapy - Occupational Therapy
Bay Path University
High School Diploma -
East Longmeadow High School
Similar Profiles
Lacey WagnerLacey Wagner
Registered Nurse at MedExpress Urgent Care/NextCare Urgent CareRegistered Nurse at MedExpress Urgent Care/NextCare Urgent Care
Jessica LacriolaJessica Lacriola
Front Office Assistant at Optum Care, Inc. (MedExpress Urgent Care)Front Office Assistant at Optum Care, Inc. (MedExpress Urgent Care)
Samantha LambertSamantha Lambert
Radiologic Technologist at MedExpress Urgent CareRadiologic Technologist at MedExpress Urgent Care
Lori HillLori Hill
Area Manager of Business Operations at MedExpress Urgent CareArea Manager of Business Operations at MedExpress Urgent Care
William WynneWilliam Wynne
Global Operations Sergeant at US Army Space Missile Defense CommandGlobal Operations Sergeant at US Army Space Missile Defense Command