Marcus Gonzalez
Parrish
Summary
Experienced in fast-paced high-stress environments, honed multitasking and customer service skills for efficient scheduling and issue resolution. Transitioning into a new field, eager to apply these abilities to contribute positively and ensure smooth operations. Time in school environments equipped with strong observational and communication skills, enabling prioritization of safety and security. Proven ability in conflict resolution and maintaining a positive atmosphere, excited to leverage these transferable skills in a new field.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Office Assistant
Lakewood Ranch Preparatory Academy
08.2024 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
Campus Monitor
Lakewood Ranch Preparatory Academy
08.2024 - Current
- Ensuring student safety is a top priority especially during busy times like transitions
- Enhanced campus safety by patrolling school grounds and monitoring student behavior.
- Assisted in maintaining a positive school environment by enforcing school policies and procedures.
- Upheld a high level of professionalism while interacting with students, staff, parents, and visitors to maintain a positive reputation for the school community.
- Helped in substituting class periods and full class days, whether managing a classroom or teaching provided lessons.
- Curated lesson plans for classes of all subjects and ages (Core Classes; K-11th)
Church Youth Leader
Oasis Church
06.2021 - Current
- Mentored young individuals on personal and spiritual growth, resulting in an increase in overall youth group participation.
- Provided counseling to students with spiritual and personal issues and maintained relationships with students.
- Developed strong connections with youth members by organizing engaging and interactive group activities.
Substitute Teacher
School District of Manatee County
11.2023 - 08.2024
- Created lesson plans as well as forming curricula for long-term substitution positions and the teachers that came after.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Long Term Substitute Teacher
School District of Manatee County
11.2023 - 02.2024
- Worked as a long-term 8th grade pre-algebra teacher, having to put together my own curriculum and lesson plans, and performing every task that the actual teacher would have had to
Lead Teacher
Kiddie Academy
08.2023 - 11.2023
- Lead 2 year old teacher, that of which put together curriculum, and help the students of the classroom thrive
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Taught students basic Spanish and ASL skills
- Applied play-based strategies to provide diverse approaches to learning.
- Worked together with parents of students to teach and instill potty training.
Pre-K Lead Teacher
La Petite Academy
05.2023 - 08.2023
- Teacher of classes ranging from 4-12 years old managing curriculum, outside time, naps, feeding 2 meals along with a snack, all while following all necessary guidelines daily
Line Cook
South Philly Cheesesteaks
03.2022 - 05.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Sunday School Volunteer
Oasis Church
10.2020 - 07.2021
- Worked as a Sunday School teacher helping with children from age ranges of 2-8 years old
- Served as a positive role model to children by exemplifying strong moral values and demonstrating kindness, patience, and understanding in all interactions.
- Provided a safe and nurturing environment for children, fostering open communication and trust.
- Developed age-appropriate lessons focused on biblical teachings while addressing real-life situations faced by today''s youth.
Cashier/Customer Service
Winn-Dixie
12.2020 - 06.2021
- High energy, positive employee that was able to greet and help all customers quickly, and accurately
- And being able to do all this with the ability to upsell towards donations and counter candies, gum and chips
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate/Customer Service
Taco Bell
03.2019 - 02.2021
- Promoted a positive atmosphere through friendly interactions with customers and coworkers.
- Contributed to team success by consistently meeting or exceeding performance goals.
- Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
- Held title of the top rated service champion of location.
- Handled high pressure moments of having to take orders, cash out orders and make/assist in making orders at the same time all without hurting in-store and drive-thru times.
Education
Associate of Science - Early Childhood Education
State College of Florida-Manatee-Sarasota
Bradenton, FL02-2026
High school diploma -
Braden River High School
Bradenton, FL05.2021
Skills
- Problem-solving skills
- Time management
- File organization
- Exceptional communication
- Strong work ethic
- Positive reinforcement
- Creative teaching
- Classroom organization
- Public safety
- Situational awareness
- Surveillance techniques
- Relationship building and management
Certification
Solidworks (CAD) Certification
Microsoft Office Certification
Timeline
Front Office Assistant
Lakewood Ranch Preparatory Academy
08.2024 - Current
Campus Monitor
Lakewood Ranch Preparatory Academy
08.2024 - Current
Substitute Teacher
School District of Manatee County
11.2023 - 08.2024
Long Term Substitute Teacher
School District of Manatee County
11.2023 - 02.2024
Lead Teacher
Kiddie Academy
08.2023 - 11.2023
Pre-K Lead Teacher
La Petite Academy
05.2023 - 08.2023
Line Cook
South Philly Cheesesteaks
03.2022 - 05.2023
Church Youth Leader
Oasis Church
06.2021 - Current
Cashier/Customer Service
Winn-Dixie
12.2020 - 06.2021
Sunday School Volunteer
Oasis Church
10.2020 - 07.2021
Sales Associate/Customer Service
Taco Bell
03.2019 - 02.2021
Solidworks (CAD) Certification
Microsoft Office Certification
Associate of Science - Early Childhood Education
State College of Florida-Manatee-Sarasota
High school diploma -
Braden River High School
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