Utahna Farley
Hot Springs Village,AR
Summary
Dedicated professional with a strong background in customer service and teamwork. Skilled in time management and creative problem-solving, ensuring exceptional care and support in diverse environments.
Overview
26
26
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
Hot Springs Village, AR
05.2026 - Current
- Prepared and assembled sandwiches according to customer specifications and company standards.
- Maintained cleanliness and organization of workstations and dining areas to ensure a welcoming environment.
- Assisted customers with menu selections, providing recommendations based on preferences and dietary needs.
- Operated cash register efficiently, handling transactions accurately while ensuring customer satisfaction.
Printer Technician/Laser Engraver
Boxed Memories, LLC
Hot Springs Village, AR
03.2026 - 05.2026
- Diagnosed and repaired printer malfunctions to ensure optimal performance.
- Performed routine maintenance on various printers, enhancing operational efficiency.
- Assisted in troubleshooting software issues related to printing processes.
- Collaborated with team members to streamline equipment setup procedures.
- Maintained accurate inventory of printer supplies and components.
- Adapted quickly to new printing technologies and industry standards.
Elderly Caregiver
Village Homecare
Hot Springs Village, AR
02.2026 - 03.2026
- Assisted clients with daily living activities, ensuring comfort and safety.
- Provided companionship to enhance social interaction and emotional well-being.
- Supported mobility needs by assisting with walking and transfers.
- Communicated effectively with family members regarding care plans and updates.
- Maintained a clean and organized living environment for clients.
- Collaborated with healthcare professionals to coordinate care services smoothly.
Deputy Sheriff
Chaffee County Detention Center
Salida, CO
11.2016 - 05.2025
- Enforced compliance with laws and regulations within detention facility.
- Supervised inmate activities to ensure safety and security.
- Collaborated with law enforcement agencies to support case management.
- Oversaw daily operations, ensuring adherence to protocols and procedures.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
- Coordinated with social services agencies like Child Protective Services or mental health specialists as required during specific incidents.
- Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
- Demonstrated leadership ability within department ranks by mentoring junior deputies and serving as a reliable source of support for colleagues.
- Observed jail and inmate activity to maintain order and safety.
- Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
- Oversaw inmate transport to court hearings, maintaining strict security protocols to prevent escape attempts.
- Cooperated with local law enforcement agencies upon arrestee arrival enhancing overall operational efficiency.
- Streamlined report writing procedures, resulting in more accurate and timely documentation of incidents.
- Conducted searches of individuals upon booking/fingerprinting, or as required to.
Certified Nurse Aide Technician
Oklahoma Center for Orthopaedic and Multi-Specialty Surgery
Oklahoma City, OK
08.2012 - 2016
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of patient rooms, promoting a hygienic environment.
- Participated in training sessions to improve skills and maintain certification standards in patient care practices.
- Demonstrated cultural competence by respecting diverse backgrounds and addressing individualized needs in the provision of care.
- Supported mobility by assisting patients with transfers and ambulation, fostering independence.
- Upheld privacy standards according to HIPAA guidelines when discussing sensitive patient information with other healthcare professionals or family members involved in the care plan process.
- Maintained accurate documentation of patient information, including intake/output records and progress notes for nursing staff review.
- Optimized workflow within the facility by maintaining organization of supplies required for everyday operations.
- Provided post-operative care for surgical patients, closely monitoring for potential complications or adverse reactions to medications or procedures.
- Developed trust and rapport with patients through empathetic listening, demonstrating compassion in addressing their concerns.
- Contributed to a safer environment by carefully monitoring vital signs and reporting any changes to nursing staff.
- Facilitated timely patient transfers by assisting with safe mobility techniques and proper equipment usage.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Upheld infection control and prevention policies across different patient-facing areas.
Pharmacy Technician II/OTC Manager
Wal-Mart Pharmacy
Oklahoma City, OK
09.2000 - 08.2012
- Processed prescriptions accurately and efficiently to ensure timely customer service.
- Managed inventory levels, ensuring proper stock of medications and supplies.
- Assisted pharmacists in preparing medications for distribution to patients.
- Maintained cleanliness and organization of pharmacy workspaces and equipment.
- Provided exceptional customer support by answering inquiries about over the counter medications.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Collected co-payments or full payments from customers.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
Education
High School Diploma -
Word of Life Academy
Dibble, OklahomaCosmetology License -
Mid-America AVTS
Wayne, OklahomaSkills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Quality control
Timeline
Sandwich Artist
SUBWAY®Restaurants
05.2026 - Current
Printer Technician/Laser Engraver
Boxed Memories, LLC
03.2026 - 05.2026
Elderly Caregiver
Village Homecare
02.2026 - 03.2026
Deputy Sheriff
Chaffee County Detention Center
11.2016 - 05.2025
Certified Nurse Aide Technician
Oklahoma Center for Orthopaedic and Multi-Specialty Surgery
08.2012 - 2016
Pharmacy Technician II/OTC Manager
Wal-Mart Pharmacy
09.2000 - 08.2012
High School Diploma -
Word of Life Academy
Cosmetology License -
Mid-America AVTS