Uthmaan Muhammad
Whitehall,PA
Summary
Proactive and hardworking individual focused on continuous operational improvement. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Posses excellent time management and problem-solving skills. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Operations Manager
Forlessphones LLC
03.2015 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding, and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing, and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage, and drive-off.
- Responsible for IMS (Integrated Management System) for daily operation processes.
- Establish company for R2v3 & Rios compliance (Recycling & Safety)
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Selector
C&S Warehouse
06.2012 - 08.2013
- Completed daily orders with expert picking and packing of shipments.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Checked inventory and selected products from specific locations based upon availability.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Picked and packed order items.
- Moved loads of up to 500 pounds using electric pallet jack
Education
High School Diploma -
East Stroudsburg Senior High School South
East Stroudsburg, PA06.2000
Skills
- Customer Service
- Stock Rotation
- Quality Control
- Opening and Closing Duties
- Management
- Time management
- Adaptability
- Inventory management
- Problem-solving
- Quality assurance coordination
- Reliable and Responsible
- Team Training
- Delivery Coordination
- Policy and Procedure Implementation
Languages
Arabic
Professional Working
Timeline
Operations Manager
Forlessphones LLC
03.2015 - Current
Selector
C&S Warehouse
06.2012 - 08.2013
High School Diploma -
East Stroudsburg Senior High School South
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