Utkarsh Patel
Montgomery,AL
Summary
Accomplished Franchise Owner with over four years in retail operations, specializing in employee training, inventory management, and customer service enhancement. Led initiatives to boost team performance and operational efficiency through strategic business practices. Expertise in problem-solving, team building, and cash management drives exceptional customer experiences.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Franchise Partner (Under Development )
Smoothie King
Prattville, Alabama
04.2026 - Current
- Implemented business strategies that enhanced revenue and expanded market reach.
- Coordinated supplier relationships to secure timely delivery of goods and services.
- Monitored industry trends to identify and capitalize on growth potential for new franchises.
- Coordinated supplier relationships to ensure timely delivery of goods and services.
Franchise Owner
Hungry Howies Pizza & Subs
Montgomery, Alabama
09.2025 - Current
- Recruited, trained and managed a team of employees to deliver excellent customer service.
- Trained employees on food preparation and customer service standards.
- Coordinated staff schedules to meet operational needs efficiently.
- Oversaw inventory management and supply ordering processes.
- Handled day-to-day business issues expertly to maintain efficient, successful operations.
Owner
Success Wireless
Montgomery, Alabama
07.2024 - Current
- Managed daily operations and logistics for a successful wireless retail store.
- Developed marketing strategies to promote new products and services.
- Trained and supervised staff on customer service and sales techniques.
- Resolved customer inquiries and issues to maintain satisfaction and loyalty.
- Maintained store appearance by organizing displays and ensuring cleanliness.
Owner
Convenience Store
Montgomery, Alabama
08.2022 - 06.2024
- Managed daily store operations and ensured efficient workflow among staff.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored staff performance and addressed issues.
- Resolved customer complaints promptly while maintaining a positive shopping experience.
- Handled cash management, including deposits and register reconciliations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Store Manager
Cell Phone Repair House
Montgomery, Alabama
05.2016 - 07.2022
- Managed daily store operations and ensured efficient workflow.
- Trained and supervised staff on customer service best practices.
- Handled customer inquiries and resolved complaints effectively.
- Implemented promotional strategies to enhance product visibility.
- Monitored sales trends and adjusted merchandising accordingly.
Education
Associate of Applied Science - Computer Science
Jefferson State Community College
Birmingham, ALSkills
- Employee development
- Employee training
- Staff hiring
- Promotional tactics
- Operational efficiency
- Customer service
- Team supervision
- Business strategy
- Franchise relations
- Cash management
- Business management
- Brand management
- Franchise development
- Team building
- Employee engagement
- Operational leadership
Certification
- ServSafe Food Protection Manager
- Apple Certified IOS Technician
- Cellular Master Technician Level III
Timeline
Franchise Partner (Under Development )
Smoothie King
04.2026 - Current
Franchise Owner
Hungry Howies Pizza & Subs
09.2025 - Current
Owner
Success Wireless
07.2024 - Current
Owner
Convenience Store
08.2022 - 06.2024
Store Manager
Cell Phone Repair House
05.2016 - 07.2022
Associate of Applied Science - Computer Science
Jefferson State Community College