Utopia Woodson
Dallas
Summary
Dynamic Certified Phlebotomy Technician with extensive experience at Texas Health Resources Dallas, skilled in specimen processing and regulatory compliance. Proven ability to enhance laboratory efficiency and patient comfort through effective communication and meticulous attention to detail. Adept at training staff and implementing safety protocols to ensure high-quality patient care.
Detail-oriented Laboratory Technician with experience at high-volume output labs. Skilled handling live-patient samples and maintaining laboratory equipment. Strong communication skills and talented working positively with scientific teams.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Laboratory Assistant/Certified Phlebotomy Technician
Texas Health Resources Dallas
Dallas
10.2022 - 11.2025
- Conducted laboratory tests and analyses to support clinical research initiatives.
- Assisted in maintaining inventory of laboratory supplies and equipment for efficient operations.
- Collaborated with team members to ensure adherence to safety protocols and quality standards.
- Documented experimental procedures and results accurately in compliance with regulatory requirements.
- Streamlined sample processing workflows, enhancing overall laboratory efficiency and turnaround times.
- Trained new staff on laboratory techniques and safety practices to promote a cohesive work environment.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Certified Phlebotomist
Baylor Scott & White Medical Center Mckinney
McKinney, TX
11.2015 - 10.2022
- Collected blood specimens using various techniques, ensuring patient comfort and adherence to safety protocols.
- Maintained accurate patient records and ensured compliance with healthcare regulations and standards.
- Trained and mentored junior phlebotomists on best practices and efficient specimen collection methods.
- Collaborated with healthcare professionals to optimize patient care through effective communication and teamwork.
- Adhered to infection control protocols, minimizing risk of contamination during blood draws.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Handled difficult venipuncture situations skillfully, adapting techniques as needed based on individual patient needs or anatomy variations.
Certified Medical Assistant
North Texas Ob/gyn Associates
Plano, TX
04.2014 - 11.2015
- Administered patient care, including vital sign monitoring and medical history documentation.
- Assisted physicians with examinations and procedures to ensure optimal patient outcomes.
- Coordinated patient appointments and managed scheduling to enhance clinic efficiency.
- Educated patients on treatment plans, medications, and preventive health measures.
- Maintained accurate electronic health records using EMR systems for improved data integrity.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
Certified Phlebotomy Technician
Biomat U S A
Dallas
08.2008 - 04.2014
- Performed venipuncture and capillary draws with high precision and adherence to safety protocols.
- Maintained accurate patient records and documentation in compliance with regulatory standards.
- Collaborated with healthcare professionals to ensure efficient patient care and specimen handling.
- Trained and mentored new staff on phlebotomy techniques and best practices for quality assurance.
- Observed patients for unusual reactions or events to take appropriate action under established guidelines.
- Used aseptic techniques to maintain specimen integrity.s
- Sanitized work area after every patient to prevent contamination and spread of disease.
Certified Phlebotomy Technician
Liberty Hospital
North Kansas City, MO
03.2011 - 10.2012
- Implemented process improvements that enhanced specimen collection efficiency and reduced wait times.
- Monitored inventory levels of supplies, ensuring availability for uninterrupted operations.
- Conducted regular equipment maintenance checks to guarantee optimal performance of phlebotomy tools.
- Provided compassionate patient care, easing anxiety through effective communication and support strategies.
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Organized daily work based on collection priority.
- Demonstrated adaptability in handling various types of patients, including pediatrics, geriatrics, and special needs individuals.
Certified Phlebotomy Technician
North Kansas City Hospital
North Kansas City, MO
07.2005 - 08.2008
- Implemented infection prevention measures while conducting venipunctures or capillary punctures on diverse populations.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
- Consistently followed hospital protocol for proper disposal of biohazardous waste materials, ensuring safety compliance.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Reduced patient wait times with efficient scheduling and timely blood draws.
- Provided compassionate care for anxious patients throughout the phlebotomy process, easing fears and creating a positive experience.
- Collaborated with healthcare professionals to provide high-quality care for patients requiring blood tests.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Medical Assistant
Samuel Rodgers Health Center
Kansas City, MO
05.2003 - 07.2005
- Assisted with patient intake and medical history documentation to ensure accurate records.
- Administered vaccinations and performed routine laboratory tests following established protocols.
- Collaborated with healthcare providers to streamline patient care processes and enhance service delivery.
- Educated patients on treatment plans, medications, and preventative care measures to improve health outcomes.
- Developed and maintained organized patient scheduling systems to optimize clinic operations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
High School Diploma -
Don Bosco High School
Kansas City, MO05-1999
High School Diploma -
Don Bosco High School
Kansas City, MO05-1999
Skills
- Lab safety protocols
- Laboratory safety protocols
- Laboratory techniques
- Sterilization techniques
- Specimen processing
- Regulatory compliance
- Sample preparation
- Supply maintenance
- Centrifugation techniques
- Equipment testing and calibration
- Laboratory documentation
- Sample collection techniques
- Attention to detail
Certification
- National Certified Phlebotomist / American Allied Health
- National Certified Medical Assistant /American Allied Health
- CPR / AED/ First- Aid Certified / National CPR Foundation
- Bloodborne Pathogens Certified / National CPR Foundation
Timeline
Laboratory Assistant/Certified Phlebotomy Technician
Texas Health Resources Dallas
10.2022 - 11.2025
Certified Phlebotomist
Baylor Scott & White Medical Center Mckinney
11.2015 - 10.2022
Certified Medical Assistant
North Texas Ob/gyn Associates
04.2014 - 11.2015
Certified Phlebotomy Technician
Liberty Hospital
03.2011 - 10.2012
Certified Phlebotomy Technician
Biomat U S A
08.2008 - 04.2014
Certified Phlebotomy Technician
North Kansas City Hospital
07.2005 - 08.2008
Medical Assistant
Samuel Rodgers Health Center
05.2003 - 07.2005
High School Diploma -
Don Bosco High School
High School Diploma -
Don Bosco High School