UTRILLIA JOHNSON
Supply,US
Summary
Detail-oriented hard-worker looking for a challenging new role with a growing team where I can apply my expertise, education background and extensive experience. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
Southeast Brunswick Sanitary District
1999.10 - 2023.04
- Created and updated physical records and digital files to keep current, accurate, and compliant documentation
- Answered phone calls from clients, vendors, and a variety of other callers looking for information
- Oversaw all aspects of reception, including greeting visitors, answering phones, and keeping the front desk tidy
- Was in charge of accounts receivable, which included invoicing, investigating charge-backs, discrepancies, and reconciliations
- Used Word and Excel to create documents
- Assisted program operations by preparing and updating documents, reports, and spreadsheets
- Verified, allocated, and posted transactions from invoices, receipts, and reports in journals and computerized systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
MBA - Business Management
Fayetteville State University
Fayetteville, NC01.2025
Certificate - Effective Teaching
James Sprunt Community College
Kenansville, NC01.2023
Certifications - NC Fast
Brunswick Community College
Bolivia, NC01.2022
Bachelor of Science - Business Administration and Management
Shaw University
Raleigh, NC01.2018
Skills
- Computer proficiency
- Managing office supplies
- Spreadsheets
- Extremely organized
- Quality assurance
- Database organization
- Microsoft Office Programs
- Multitasking and prioritization
- Customer Service
- Adjustment posting
- Bill processing
- Month-end closing procedures
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Time Management
Timeline
Administrative Assistant
Southeast Brunswick Sanitary District
1999.10 - 2023.04
MBA - Business Management
Fayetteville State University
Certificate - Effective Teaching
James Sprunt Community College
Certifications - NC Fast
Brunswick Community College
Bachelor of Science - Business Administration and Management
Shaw University
Similar Profiles
Cody BillingsCody Billings
Grade 3 Wastewater Operator Chief Plant Operator at Jamestown Sanitary DistrictGrade 3 Wastewater Operator Chief Plant Operator at Jamestown Sanitary District
Aaron LewisAaron Lewis
Civil Engineering Intern at Gary Sanitary DistrictCivil Engineering Intern at Gary Sanitary District
Austin CarrierAustin Carrier
Survey Crew Member at Muncie Sanitary District EngineeringSurvey Crew Member at Muncie Sanitary District Engineering