UTRILLIA JOHNSON
Supply,US
Summary
Detail-oriented hard-worker looking for a challenging new role with a growing team where I can apply my expertise, education background and extensive experience. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
Southeast Brunswick Sanitary District
10.1999 - 04.2023
- Created and updated physical records and digital files to keep current, accurate, and compliant documentation
- Answered phone calls from clients, vendors, and a variety of other callers looking for information
- Oversaw all aspects of reception, including greeting visitors, answering phones, and keeping the front desk tidy
- Was in charge of accounts receivable, which included invoicing, investigating charge-backs, discrepancies, and reconciliations
- Used Word and Excel to create documents
- Assisted program operations by preparing and updating documents, reports, and spreadsheets
- Verified, allocated, and posted transactions from invoices, receipts, and reports in journals and computerized systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
MBA - Business Management
Fayetteville State University
Fayetteville, NC01.2025
Certificate - Effective Teaching
James Sprunt Community College
Kenansville, NC01.2023
Certifications - NC Fast
Brunswick Community College
Bolivia, NC01.2022
Bachelor of Science - Business Administration and Management
Shaw University
Raleigh, NC01.2018
Skills
- Computer proficiency
- Managing office supplies
- Spreadsheets
- Extremely organized
- Quality assurance
- Database organization
- Microsoft Office Programs
- Multitasking and prioritization
- Customer Service
- Adjustment posting
- Bill processing
- Month-end closing procedures
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Time Management
Timeline
Administrative Assistant
Southeast Brunswick Sanitary District
10.1999 - 04.2023
MBA - Business Management
Fayetteville State University
Certificate - Effective Teaching
James Sprunt Community College
Certifications - NC Fast
Brunswick Community College
Bachelor of Science - Business Administration and Management
Shaw University
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