Utsah Banerjee
Spokane,United States
Summary
Corporate professional with over a decade of diverse experience in program coordination, project management, and HR roles. My expertise spans across various industries, including energy & utilities, healthcare, and education. I have a proven track record of delivering complex cross-functional initiatives on time and within budget by implementing process improvements and cost-saving strategies, resulting in high stakeholder satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Associate IT Project Manager
Avista Utilities
05.2018 - Current
- Oversee small-scale IT Infrastructure and security projects, ensuring successful planning, execution, and delivery
- Organize pre-project planning meetings, define scope, allocate resources, monitor schedule and budget, manage risks, draft documentation, coordinate with stakeholders to ensure delivery timelines and quality
- Contribute to process improvement within the Project Management Office (PMO)
- Additionally, support program manager in budget planning to maintain business case budgets
Program Coordinator in IT PMO
Avista Utilities
05.2018 - Current
- Collaborate with and support program and project managers for project reporting, cost plans, forecasting budgets, schedules, business cases, ensuring successful implementation and delivery
- Develop and monitor project artifacts such as charters, capital project requests, project management plans, and scope documents for new projects, ensuring compliance
- Audit project health using tools like Oracle, Clarity, and Tableau, and collaborate with project managers for adjustments
- Adhere to project processes, handle reporting, and communication needs
Business Analyst in Business Operations
Avista Utilities
05.2018 - Current
- Plan, organize, and manage multiple tasks and deliverables, collaborating seamlessly with stakeholders
- Assist operational managers and subject matter experts in gathering, validating, and documenting system information and requirements
- Support managers in both manpower and budget planning
- Prepare and deliver comprehensive departmental reports, recommendations, or innovative solutions to address operating system challenges
Assistant Manager
Shri Educare Ltd.
05.2016 - 10.2017
- Led talent acquisition, including manpower planning and salary negotiations for SEL schools
- Oversaw onboarding, identified training needs, and contributed to HR policy formulation and compliance
- Handled employee engagement efforts and managed grievances
- Administered employee satisfaction surveys, generated reports, and implemented actions based on survey outcomes
Assistant Manager
Jumio India Pvt. Ltd.
09.2014 - 10.2015
- Led talent acquisition activities such as sourcing, screening, and interviews
- Oversaw daily HR operations, including inductions, job descriptions, and reporting
- Handling personnel issues, implementing retention strategies, and organizing employee engagement initiatives
- Managing exit procedures, including interviews and seamless transitions
HR Generalist
Fortis Healthcare Limited
07.2012 - 08.2014
- Conducted talent acquisition tasks: sourcing, screening, and interviewing candidates, and overseeing employee orientations
- Designed employee training and development plans, managed training records, and facilitated training sessions
- Assisted in performance appraisals, organized employee engagement events, and handled HR communications and reporting
Education
Master of Business Administration (MBA) -
Balaji Institute of Modern Management
01.2012
Master of Labor Law and Labor Welfare -
Balaji Law College
01.2012
Master of Commerce -
Rajasthan University
01.2013
Bachelor of Commerce -
International College for Girls
01.2009
Skills
- Program and project management
- Agile methodologies
- Scrum methodologies
- Strategic planning
- Data analytics
- Process improvement
- People management
- Team building
- Vendor negotiation
Certification
- Professional Scrum Master 1, Scrum.org
- Trained on IBM Cognos
- Trained on Tableau
Skills And Technical Proficiencies
Clarity, SharePoint, Microsoft Project, JIRA, MS Azure (TFS), Salesforce, Cognos, Tableau, Power BI, MS Outlook, MS Word, MS Office Suite, MS Visio, HR generalist, program and project management, agile and scrum methodologies, strategic planning, data analytics, process improvement, people management, team building, vendor negotiation
Work Authorization
US Permanent Resident
Key Accomplishments
- Delivered projects on-time and within budget: Recently managed enterprise security program, achieving a 95% on-time delivery rate, while meeting deadlines and budget constraints. Improved project efficiency by implementing streamlined processes, reducing project timelines by 10-15%.
- Optimized program cost: Contributed to a 15% reduction in overall program costs through cost-saving strategies and optimized resource allocation. Identified and mitigated program risks, reducing delays and cost overruns by 5-7%.
- Enhanced data reporting: Led the development and implementation of a new data reporting system that improved data accuracy by 25% and reduced reporting time by 30%.
- Enterprise-wide initiatives delivered: Successfully led company-wide security compliance initiatives in accordance with Department of Homeland Security regulations, ensuring all deadlines were met.
Languages
English
Full Professional
Hindi
Full Professional
Bengali
Professional Working
Timeline
Associate IT Project Manager
Avista Utilities
05.2018 - Current
Program Coordinator in IT PMO
Avista Utilities
05.2018 - Current
Business Analyst in Business Operations
Avista Utilities
05.2018 - Current
Assistant Manager
Shri Educare Ltd.
05.2016 - 10.2017
Assistant Manager
Jumio India Pvt. Ltd.
09.2014 - 10.2015
HR Generalist
Fortis Healthcare Limited
07.2012 - 08.2014
Master of Labor Law and Labor Welfare -
Balaji Law College
Master of Commerce -
Rajasthan University
Bachelor of Commerce -
International College for Girls
Master of Business Administration (MBA) -
Balaji Institute of Modern Management
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