Uttam Bhatta
Everett,MA
Summary
Driven Assistant Manager with a proven track record at Maverick Square Donuts LLC, enhancing customer retention through exceptional service and accurate inventory management. Skilled in staff supervision and money handling, adept at fostering customer relations and product knowledge. Achieved significant improvements in cash handling accuracy, demonstrating a strong blend of leadership and financial acumen.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Maverick Square Donuts LLC
08.2021 - Current
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Cashier
Family Dollar
07.2021 - 07.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
Cashier
RMG Donuts
08.2019 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked a friendly and supportive role with the floor team and manager.
Education
High School Diploma -
Shree Shahid Smriti Multiple Campus
Ratna Nagar, Chitwan,NEPAL07.1996
Skills
- Employee Scheduling
- Staff Supervision
- Orientation and training
- Money Handling
- Customer Relations
- Product and service knowledge
Languages
Nepali
Native or Bilingual
English
Professional Working
Timeline
Assistant Manager
Maverick Square Donuts LLC
08.2021 - Current
Cashier
Family Dollar
07.2021 - 07.2022
Cashier
RMG Donuts
08.2019 - 08.2021
High School Diploma -
Shree Shahid Smriti Multiple Campus
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