Uvaldo Adame

Provide great customer service, friendly fast yet accurate.

Quality control by making sure that our food was not only hot but fresh at the same time.

Availability, it was critical not to run out of product especially during rush hours. I used to accomplished that by constantly walking the floor and looking at how much product I had at hand and making adjustments.

Cleanliness. All my co workers knew that if there was time to lean, there was time to clean.

Readiness. Our store needed to be always ready for health department, Corporate inspections, mystery shoppers, the owner's visits. One time he showed up at 10;pm, We achieved that by always verifying our holding times, temperatures, double checking that we had the appropriate amount of product being defrosting .and so many other variables.

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Maintained cleanliness and organization of workstations to enhance customer experience.
• Assisted customers with menu selections, providing product information and recommendations.
• Handled cash and credit transactions, ensuring compliance with company policies.

• Supervised daily operations to ensure adherence to quality and safety standards.
• Trained and mentored team members on customer service best practices.
• Implemented inventory management procedures to reduce waste and improve efficiency.
• Coordinated staff schedules to optimize labor resources during peak hours.