Summary
Overview
Work History
Education
Skills
Activities
Coursework
Timeline
Generic
Uwimana Florence

Uwimana Florence

Rock Island,Illinois

Summary

Driven and adaptable professional with a B.A. in Nonprofit and NGO Studies from Northern Illinois University. Experienced in caregiving, customer service, nonprofit engagement, and community outreach. Known for being a problem-solver who thrives in fast-paced environments, delivering exceptional service, and building meaningful connections. Skilled in managing social media strategies, event coordination, and fostering community engagement. Proficient in Microsoft Office, social media management, and fluent in English, Kinyarwanda, and Swahili. Ready to bring creativity, dedication, and a passion for making an impact to your team.

Overview

7
7
years of professional experience

Work History

Caregiver

Help at Home
DeKalb, Illinois
06.2023 - 12.2024
  • Providing personal care
  • Performing household tasks
  • Giving medication reminders
  • Offering companionship
  • Assisting with transportation to support clients' independence and well-being

Intern

Kishwaukee Symphony Orchestra
DeKalb, IL
08.2023 - 09.2024
  • Provided exceptional customer service, assisted in food preparation, maintained cleanliness, and adhered to company protocols while developing teamwork and time management skills in a fast-paced environment.

Crew Member

Raising Canes
DeKalb, IL
12.2022 - 08.2023
  • Studied key aspects of customer service, teamwork, and management.

Shipping and Receiving Clerk

Lynco Products
Rock Island, USA
12.2021 - 11.2022
  • Organized materials in designated storage areas, calculated shipping and storage charges and inspected incoming and outgoing shipments to ensure accuracy and quality control.

Crew Member

McDonald's
Rock Island, Illinois
01.2018 - 08.2021
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Resolved customer complaints professionally.

Education

B.A. - Nonprofit and NGO Studies

Northern Illinois University
DeKalb, Illinois
05.2024

Skills

  • Proficiency in Microsoft Word and Excel
  • Proficient in setting up and using Facebook, Instagram, and Twitter accounts
  • Trilingual, speaking English, Kinyarwanda, and Swahili

Activities

  • African Student Association (ASA), Assist in welcoming and uniting new African students on campus, as well as promoting cultural awareness and unity.
  • Bethel United Methodist Church, Moline, Illinois, Facilitate Bible study sessions and craft engaging, educational lesson plans to inspire children's spiritual development.

Coursework

  • NNGO 100, Community Leadership & Civic Engagement
  • NNGO 493, Nonprofits & Community Engagement, Implemented a community engagement campaign for DeKalb County Court Services. Met with policymakers, conducting accountability sessions. Organized community feedback sessions and interacted with the community.

Timeline

Intern

Kishwaukee Symphony Orchestra
08.2023 - 09.2024

Caregiver

Help at Home
06.2023 - 12.2024

Crew Member

Raising Canes
12.2022 - 08.2023

Shipping and Receiving Clerk

Lynco Products
12.2021 - 11.2022

Crew Member

McDonald's
01.2018 - 08.2021

B.A. - Nonprofit and NGO Studies

Northern Illinois University
Uwimana Florence