Tarie Frank
Annapolis,MD
Summary
Personable and dedicated customer service representative. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Enthusiastic and results-oriented, with a demonstrated passion for learning new skills. I take pride in my ability to communicate affectively with customers while also being understanding and compassionate.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Annapolis Bowl
Annapolis, MD
12.2022 - Current
- Resolved customer complaints and provided appropriate solutions promptly.
- Maintained cleanliness and organization of the area for optimal guest experience.
- Collaborated with team members to ensure smooth daily operations during peak hours.
- Trained new staff on customer service protocols and operational procedures effectively.
- Answered customer questions and provided accurate information regarding services.
- Asked important questions to determine service needs and accurately input information into the computers.
Food Server
Moose Lodge
Annapolis, MD
11.2020 - 11.2022
- Provided friendly service to guests in a busy dining environment.
- Communicated effectively with guests to address needs or concerns during service.
- Maintained knowledge of menu items to answer questions and provide recommendations.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Assisted other team members with side work tasks such as restocking condiments and cleaning tables.
Education
High School Diploma -
Annapolis High School
06-2025
Skills
- Customer service
- Team collaboration
- Staff training
- Conflict resolution
- Positive attitude
- Effective communication
- Computer proficiency
- Document control
Timeline
Customer Service Representative
Annapolis Bowl
12.2022 - Current
Food Server
Moose Lodge
11.2020 - 11.2022
High School Diploma -
Annapolis High School
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