Uzair Ramirez
Orlando
Summary
Adept at navigating high-pressure environments, I significantly enhanced customer satisfaction at Steak N Shake through exceptional customer service and team collaboration. My ability to multitask and manage time effectively ensured smooth operations, even during unexpected events, contributing to a positive and professional guest experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Steak N Shake
03.2023 - Current
- Managed high pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Education
No Degree -
Colonial High School
Orlando, FL05.2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Certification
- Florida soft skills certification
Timeline
Host
Steak N Shake
03.2023 - Current
- Florida soft skills certification
No Degree -
Colonial High School
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