Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LORI BARRETTE WUNDER

Minoa

Summary

Licensed NYS Mold Remediator Technician with 25+ years of experience in restoration, mitigation, and property services. Expert in managing day-to-day operations, leading crews, and performing hands-on work including cleaning, demolition, water extraction, and reconstruction. Highly skilled in Xactimate, scope writing, client relations, and collections. Known for combining leadership with practical expertise to deliver efficient, high-quality results.

Overview

27
27
years of professional experience
1994
1994
years of post-secondary education
1
1
Certification

Work History

Office/Claims Manager

Claim Masters
New Hartford
01.2016 - Current
  • Manage all company operations: staffing, scheduling, project management, and client onboarding
  • Perform hands-on restoration work: carpet & drywall removal, water extraction, mitigation, and reconstruction
  • Conduct site inspections, write and input scopes of work, and generate detailed invoices
  • Oversee collections, liaise with insurance carriers, and provide documentation for prompt payment
  • Coordinate subcontractors and maintain client relationships throughout project lifecycles
  • Utilize Xactimate to accurately estimate and document mitigation and reconstruction work
  • Licensed NYS Mold Remediator Technician, performing mold remediation in compliance with state standards

Office/Claims Manager & Crew Lead

D&S Professional Services
Minoa
01.1999 - 01.2016
  • Started as a Cleaning Technician; trained in painting, carpet/upholstery cleaning, and scope documentation
  • Managed a crew within two years, overseeing multiple job sites including cleaning, demolition, water damage inspections, and carpet cleaning
  • Advanced to Office/Claims Manager, scheduling 20+ employees, coordinating subcontractors, and managing collections
  • Input cleaning, mitigation, and reconstruction scopes of work for insurance claims
  • Self-taught and proficient in Xactimate for estimating and scope writing

Education

East Syracuse Minoa High School
East Syracuse, NY

Skills

  • Xactimate proficiency
  • Project & crew management
  • Claims management & scope writing
  • Client relations & onboarding
  • Collections & invoicing
  • Scheduling & subcontractor coordination
  • Water mitigation & property restoration
  • Hands-on restoration & cleaning
  • Mold remediation (NYS Licensed)

Certification

Licensed NYS Mold Remediator Technician

Timeline

Office/Claims Manager

Claim Masters
01.2016 - Current

Office/Claims Manager & Crew Lead

D&S Professional Services
01.1999 - 01.2016

East Syracuse Minoa High School
LORI BARRETTE WUNDER