Vaibhav Chauhan
Jersey City
Summary
Accomplished Valet Supervisor with a proven track record at Hotel Rajwada, enhancing customer satisfaction through efficient vehicle management and exceptional service. Skilled in multitasking and staff development, significantly improved productivity and maintained high standards of cleanliness and guest service. Expert in parking management and customer conflict resolution, ensuring loyalty and operational excellence.
Overview
4
4
years of professional experience
Work History
Valet Supervisor
Hotel Rajwada
03.2021 - 06.2023
- Supervised valet team members for improved productivity and adherence to company policies.
- Maintained clean workspaces, contributing to an inviting environment for guests upon entering or exiting their vehicles.
- Handled escalated guest issues effectively, preserving customer loyalty by addressing concerns promptly while adhering to company guidelines for conflict resolution.
- Streamlined vehicle retrieval times with effective communication among staff and proper organization of keys and vehicles.
Valet
Hotel Chandralok
08.2019 - 02.2021
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Education
Bachelor Of Arts - Political Science
Sanatan Dharma College
Ambala, Haryana, India04.2019
Skills
- Multitasking proficiency
- Staff training and development
- Cash handling expertise
- Delegation and supervision
- Parking management
- Emergency preparedness
- Customer service
- Punctual and reliable
Timeline
Valet Supervisor
Hotel Rajwada
03.2021 - 06.2023
Valet
Hotel Chandralok
08.2019 - 02.2021
Bachelor Of Arts - Political Science
Sanatan Dharma College
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