Vaioleti Mikaele
Kaneohe,HI
Summary
Driven leader with a proven track record at Mokulele Airlines, enhancing customer satisfaction and team performance through exceptional communication and effective problem-solving. Skilled in multitasking and adaptability, consistently ensuring timely departures and superior service. Excelled in customer service and team leadership, significantly contributing to organizational goals.
Overview
3
3
years of professional experience
Work History
Cross Utilized Agent - Supervisor
Mokulele Airlines
05.2021 - Current
- Provided exceptional customer service, addressing passenger concerns promptly and professionally.
- Enhanced customer satisfaction by providing efficient check-in and boarding services.
- Contributed to timely departures by coordinating pre-flight preparations with ground crew and airline staff.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
High School Diploma -
Kaimuki High School
Honolulu05.2010
Skills
- Strong multitasking
- Effective problem solving
- Exceptional communication
- Customer Service
- Attention to Detail
- Multitasking
- Reliability
- Excellent Communication
- Team Leadership
- Adaptability and Flexibility
Timeline
Cross Utilized Agent - Supervisor
Mokulele Airlines
05.2021 - Current
High School Diploma -
Kaimuki High School
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