Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vaishaliben Patel

Dallas

Summary

Certified Pharmacy Technician (CPhT) with over 5 years of experience in hospital, retail, and specialty pharmacy settings. Proficient in medication dispensing, insurance billing, inventory control, and regulatory compliance. Known for delivering exceptional patient service, optimizing pharmacy workflows, and maintaining meticulous accuracy under high-pressure environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pharmacy Service Coordinator

Cenegenics
Las Vegas
06.2024 - 05.2025
  • Managed high volumes of daily service emails, ensuring accurate resolution and same-day follow-up.
  • Coordinated with pharmacists and teams to implement prescription changes and corrections.
  • Monitored prescription flows, verified shipping schedules, and escalated issues proactively.
  • Ran and analyzed reports to track prescription status and address urgent requests.
  • Maintained compliance with HIPAA and pharmacy standards across operations.

Clinical Support Coordinator

CounterHealth
Chicago
09.2023 - 04.2024
  • Guided members through enrollment in cost-saving programs via phone and chat support.
  • Collaborated with providers to expedite prescriptions and optimize therapy plans.
  • Maintained and updated medication records in EHR systems with accuracy.
  • Educated patients on generic alternatives, discounts, and formulary options.

Certified Pharmacy Technician

HealthCare Service Corporation
Richardson
05.2022 - 09.2023
  • Processed pharmacy claims and resolved billing discrepancies and pricing issues.
  • Analyzed pharmacy claims data for intervention and improvement opportunities.
  • Trained and supported customers on EMRs and referral documentation.
  • Maintained compliance and collaborated with internal and external partners.

Certified Pharmacy Technician

John Peter Smith Hospital
Fort Worth
04.2021 - 05.2022
  • Prepared I.V.s using aseptic techniques in compliance with USP <797> and Texas regulations.
  • Managed Omnicell ADS systems and conducted quality control inspections.
  • Supported patient care by entering data accurately and fulfilling medication orders.

Certified Pharmacy Technician

Alliance Walgreen Prime Pharmacy
Dallas
09.2020 - 04.2021
  • Resolved insurance rejections and verified accuracy of prescriptions.
  • Maintained patient profiles to ensure compliance with regulations.
  • Collaborated with healthcare providers to facilitate timely order processing.
  • Addressed billing issues by confirming completeness of written prescription and refill requests.

Certified Pharmacy Technician

Walmart Supercenter
Fort Worth
06.2018 - 06.2019
  • Dispensed and delivered medications, maintained inventory, and ensured labeling accuracy.
  • Supported infection control and safety procedures in a high-traffic retail setting.
  • Assisted pharmacists with IV preparation and customer communication.

Education

Bachelor of Science - Chemistry

The University of Texas At Arlington
Arlington, TX
09-2017

Skills

  • CAPS
  • MD Toolbox
  • Omnicell
  • Pyxis
  • EPIC
  • CoverMyMeds
  • Lexicomp
  • Salesforce
  • Microsoft Office

Certification

  • Certified Pharmacy Technician (CPhT) – PTCB
  • Registered Pharmacy Technician (RPhT) – Texas State Board of Pharmacy
  • Sterile Products Certification (SPC) – PTCB

Timeline

Pharmacy Service Coordinator

Cenegenics
06.2024 - 05.2025

Clinical Support Coordinator

CounterHealth
09.2023 - 04.2024

Certified Pharmacy Technician

HealthCare Service Corporation
05.2022 - 09.2023

Certified Pharmacy Technician

John Peter Smith Hospital
04.2021 - 05.2022

Certified Pharmacy Technician

Alliance Walgreen Prime Pharmacy
09.2020 - 04.2021

Certified Pharmacy Technician

Walmart Supercenter
06.2018 - 06.2019

Bachelor of Science - Chemistry

The University of Texas At Arlington

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