Valerie Eberhardt
Middletown
Summary
Detail-oriented Medical Assistant with expertise in patient scheduling, electronic health records, and clinical documentation. Committed to maintaining HIPAA compliance and enhancing patient experiences through effective communication.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Middletown Medical Group
Middletown, NY
07.2025 - Current
- Administered patient care procedures, ensuring compliance with safety and quality standards.
- Assisted healthcare providers in examinations, enhancing patient experience and operational efficiency.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Coordinated appointment scheduling, optimizing office workflow and reducing wait times for patients.
- Trained new staff on clinical protocols and administrative procedures to ensure consistency in service delivery.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Receptionist
Middletown Medical Group
Middletown, NY
07.2025 - 04.2026
- Managed patient scheduling and appointment confirmations to optimize office efficiency.
- Coordinated communication between patients and medical staff to enhance service quality.
- Maintained accurate patient records using electronic health record systems for data integrity.
- Assisted with insurance verification processes to streamline patient check-in procedures.
- Trained new reception staff on operational procedures and customer service best practices.
- Handled patient inquiries and concerns promptly, ensuring high levels of satisfaction.
- Supported administrative tasks such as filing, faxing, and correspondence management for seamless operations.
Sales Associate
Hollister.Co
Middletown, NY
09.2024 - 08.2025
- Collaborated with team members to achieve daily sales goals and promote teamwork.
- Executed inventory management tasks, ensuring accurate stock levels and availability.
- Maintained cleanliness and organization of the sales floor to create an inviting shopping atmosphere.
- Trained new associates on sales techniques and store policies to foster a cohesive team environment.
- Answered customer questions about sizing, accessories, and merchandise care.
Lifeguard
Camp Deerpark
Cuddebackville, NY
06.2024 - 08.2025
- Monitored pool activities to ensure safety and compliance with regulations.
- Provided first aid assistance during emergency situations, demonstrating quick decision-making skills.
- Conducted regular safety drills and equipment checks to maintain readiness for emergencies.
- Assisted in training new lifeguards on safety protocols and operational procedures.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Education
High School Diploma -
Pine Bush High School
Pine Bush, NY06.2025
Certified Medical Assistant -
Orange Ulster Boces
Goshen, NY06.2025
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology
- Vital signs
- Clinical documentation
- Reliable team player
- Electronic medical records
- Compassionate
- CPR
- Equipment sterilization
- Sterile technique
- Complex Problem-solving
Timeline
Medical Assistant
Middletown Medical Group
07.2025 - Current
Receptionist
Middletown Medical Group
07.2025 - 04.2026
Sales Associate
Hollister.Co
09.2024 - 08.2025
Lifeguard
Camp Deerpark
06.2024 - 08.2025
High School Diploma -
Pine Bush High School
Certified Medical Assistant -
Orange Ulster Boces