Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valanza Wilson

Sausalito,CA

Summary

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Store Support Associate Team Leader position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Shift Leader

Whole Food Market
Mill Valley , CA.
02.2012 - Current
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Analyzed sales figures and identified areas for improvement.
  • Conducted performance reviews and provided staff with feedback and guidance.
  • Developed and implemented new processes and procedures to streamline operations.
  • Frequently inspected production area to verify proper equipment operation.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Enforced company policies and regulations with employees
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials

Education

Bachelor of Arts - Criminal Justice

Humboldt State University
Arcata, CA
05.1989

Skills

  • Cash Handling
  • Client Service
  • Team Leadership
  • Staff Development
  • Role Modeling
  • Daily Workflows
  • Training Assistance
  • Security Monitoring
  • Rule Enforcement
  • Team Motivation
  • Price Verifications
  • Guest Satisfaction
  • Safety and Sanitation Standards
  • Handling Customer Complaints

Timeline

Shift Leader

Whole Food Market
02.2012 - Current

Bachelor of Arts - Criminal Justice

Humboldt State University