Valarie Akinlawon
Rochester,NY
Summary
Results-driven Administrative Professional with over 10 years of Personal and Business tax preparation. With a strong background in Management and Tax preparation. I demonstrate the ability to oversee daily operations while prioritizing task efficiently. Proven record of enhancing operational efficiency through effective communication and problem solving.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Process Assistant
Amazon
Rochester, NY
08.2024 - Current
- Monitored process performance to ensure compliance with established standards.
- Motivate, coach and support a staff of 10 associates.
- Ensure timely process for product delivery
Assistant Site Manager
Amazon
Bath, NY
08.2024 - 08.2024
- Directed site activities to drive smooth operations and achieve quality assurance metrics.
- Maintained daily communication with Delivery Partners and Drivers to to ensure efficiency.
- Performed routine audits to maintain inventories and supplies.
- Maintained safe operating compliance and verified that operations met best practice standards.
- Motivated a staff of 8 to 10 associates and challenged staff to achieve results while offering developmental and educational opportunities.
- Monitored process performance to ensure compliance with established standards.
Quality Assurance Field Specialist
Amazon
Rochester, NY
04.2020 - 12.2022
- Partnering with Managers to ensure timely, efficient deliveries.
- Identify, design and deliver process improvement solutions.
- Observe deliveries in the field to identify barriers to delivery success.
- Worked in many area of the process in the sortation center.
- Delegated daily tasks to team members to optimize group productivity.
Census Enumerator
United States Government
Rochester, NY
02.2022 - 11.2022
- Maintained tight deadlines to support attainment of project schedules.
- Located and approached households and requested participation in census interview, thoroughly explaining process and purpose.
Assistant Director
Polka Dot Daycare
Rochester, NY
05.2016 - 12.2019
- Monitored compliance with state, federal and company regulations, standards and requirements.
- Inspected facility and activities to monitor safety and procedures.
- Hired, mentored and monitored qualified childcare staff of 15 associates for the care of 52 children.
Branch Manager
Jackson Hewitt Inc.
Rochester, NY
01.2016 - 04.2018
- Monitored more than 400 client relationships per tax season.
- Built strong rapport with new and existing clients.
- Performed daily maintenance of tax preparation software database.
- Managed a team of 5 tax preparers
Owner/Manager
Metro Market & Deli
Rochester, NY
11.1993 - 12.2015
- Owned and operated a 10,000 square foot full line grocery store including fresh meat delivery service and grocery delivery service.
- Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
- Managed a staff of 12 associates to achieve company goals.
Education
Bachelor of Science - Business Administration
Empire State College
Rochester, NY08-2024
Associate of Applied Science - Business Administration
Monroe Community College
Rochester, NYSkills
- Microsoft Excel
- Microsoft Outlook
- Safety and OSHA training
- Accounting and bookkeeping
- Staff development
- Leadership training
Certification
- Leadership Principles, Harvard University - 2021
- Six Sigma Greenbelt, Villanova University - 2021
- OSHA 10 Hour
- Rockefeller College University of Albany - Early Childhood Development
Timeline
Process Assistant
Amazon
08.2024 - Current
Assistant Site Manager
Amazon
08.2024 - 08.2024
Census Enumerator
United States Government
02.2022 - 11.2022
Quality Assurance Field Specialist
Amazon
04.2020 - 12.2022
Assistant Director
Polka Dot Daycare
05.2016 - 12.2019
Branch Manager
Jackson Hewitt Inc.
01.2016 - 04.2018
Owner/Manager
Metro Market & Deli
11.1993 - 12.2015
Bachelor of Science - Business Administration
Empire State College
Associate of Applied Science - Business Administration
Monroe Community College
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