Valarie Bowe
Hartly,DE
Summary
Dependable office management professional brings many years of experience in administrative oversight. Self-starter and skilled team leader with history unifying staff under common goals, modeling organizational efficiency, and instilling customer service excellence.
Overview
18
18
years of professional experience
Work History
Assistant Office Manager
Healing Options
Haddon Heights, New Jersey
10.2020 - 10.2025
- Managed daily office operations and streamlined administrative workflows.
- Coordinated scheduling and maintained calendars for staff and clients.
- Organized office supplies and ensured inventory levels met operational needs.
- Implemented office policies to ensure compliance with company standards.
- Trained new employees on office procedures and systems usage.
- Coordinated schedules for staff meetings and client appointments efficiently.
Medical Biller/Medical Coder
The Heart House
Haddon Heights, NJ
11.2007 - 11.2017
- Processed medical claims using specialized billing software for patient accounts.
- Reviewed and verified insurance information for accuracy and completeness.
- Communicated with healthcare providers to resolve billing discrepancies promptly.
- Maintained detailed records of all billing transactions and patient interactions.
- Trained new billing staff on procedures and software usage at The Heart House.
- Applied HIPAA privacy and security regulations while handling patient information.
- Reviewed patient insurance information to ensure accuracy and completeness of claims submission.
Education
Certified Customer Service Specialist - Medical Billing And Coding
Medical Billing & Coding/Medical Office Certification School
Cherry Hill, NJ04-2007
Computerized Office Technology - Microsoft Office Suite
Harris School of Business
Cherry Hill, NJ06-2005
Skills
- Office management support
- Issue resolution
- Medical billing and coding
- Customer service and satisfaction
- Medical terminology
- Claims processing
- Insurance verification
- Documentation management
- Patient registration
- Account management
- Call center management
- Privacy and confidentiality
- CMS-1500 and UB-92 forms expertise
- HCPCS, CPT, ICD-9, ICD-10 coding proficiency
- HIPAA compliance knowledge
- Microsoft Office Suite
- Team supervision
- EPIC system
Education Certifications
- Certified Customer Service Specialist, CSSNJ491, Medical Billing & Coding/Medical Office Certification School
- Medical Billing Specialist Certificate
- Computerized Office Technology/Microsoft Office Suite, Harris School of Business
Timeline
Assistant Office Manager
Healing Options
10.2020 - 10.2025
Medical Biller/Medical Coder
The Heart House
11.2007 - 11.2017
Certified Customer Service Specialist - Medical Billing And Coding
Medical Billing & Coding/Medical Office Certification School
Computerized Office Technology - Microsoft Office Suite
Harris School of Business