Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valbona Miftari Selimi

Waukesha,Wisconsin

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Brunch Berry. Proven ability to multitask and engage guests effectively while managing payroll and staff development at Friendship House Family Restaurant. Multilingual with a keen attention to detail, committed to enhancing operational efficiency and guest satisfaction.


Overview

6
6
years of professional experience

Work History

Server

Brunch Berry
09.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Manager/Server/Host

Friendship House Family Restaurant
05.2022 - 01.2024
  • Managed and motivated employees to be productive and engaged in work
  • Managed payroll processing, ensuring accuracy of employee compensation and timely tax filings..
  • Accomplished multiple tasks within established timeframes.
  • Controlled costs to keep business operating within budget and increase profits.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Maintained professional, organized, and safe environment for employees and patrons.

Nurse

General Hospital
01.2019 - 02.2022
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.

Education

Bachelor of Science - Business Management

University of Wisconsin, Milwaukee
Milwaukee, WI
05-2026

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Multilingual fluency
  • Attention to detail
  • Multitasking

Languages

English
Full Professional
Albanian
Native or Bilingual
Macedonian
Native or Bilingual
German
Limited Working
Turkish
Limited Working
Serbian
Professional Working

Timeline

Server

Brunch Berry
09.2024 - Current

Manager/Server/Host

Friendship House Family Restaurant
05.2022 - 01.2024

Nurse

General Hospital
01.2019 - 02.2022

Bachelor of Science - Business Management

University of Wisconsin, Milwaukee
Valbona Miftari Selimi