Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valdirene Santana

Kissimmee,FL

Summary

Driven and meticulous Housekeeper with a proven track record at Cypress Cove Resort, enhancing guest satisfaction through exceptional cleanliness and swift resolution of concerns. Skilled in eco-friendly cleaning techniques and laundry management, I excel in teamwork and time management, significantly contributing to occupancy goals and maintaining health and safety standards.

Overview

5
5
years of professional experience

Work History

Housekeeper

Cypress Cove Resort
02.2022 - Current
  • Verified cleanliness and organization of storage areas and carts.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Adhered to professional house cleaning checklist.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.

Room Attendant

Caribe Royale Resort
04.2019 - 12.2021
  • Collaborated with front desk staff to address guest concerns, ensuring swift resolutions and overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Contributed to team efforts in meeting occupancy goals through efficient room preparation and availability.
  • Changed bed linens and collected soiled linens for cleaning.
  • Sorted, laundered and put away various laundry items.

Education

GED -

AlCO Poinciana Campus - Adult Education School
1030 Cypress Pkwy, Poinciana, FL 34759
08.2023

Skills

  • Customer Service
  • Interior and exterior cleaning
  • Hospitality background
  • Teamwork
  • Health and safety compliance
  • Eco-friendly Cleaning
  • Cleaning techniques
  • Laundry Management
  • Ironing and folding
  • Time management

Languages

Portuguese
Native or Bilingual
Spanish
Professional Working
English
Professional Working

Timeline

Housekeeper

Cypress Cove Resort
02.2022 - Current

Room Attendant

Caribe Royale Resort
04.2019 - 12.2021

GED -

AlCO Poinciana Campus - Adult Education School

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Valdirene Santana