Valdo DeLaGarza III
Missouri City,TX
Summary
Results-driven account manager with expertise in product development, promotion, and optimization. Proven track record of building lasting client rapport through knowledgeable support and consistent service. Proficient in advanced marketing and prospecting strategies to achieve company goals. Successful in building networks and supporting branding objectives.
Overview
12
12
years of professional experience
Work History
Applications Specialist, NM & TX Territories
Strategic Energy Products
Odessa, TX
09.2022 - Current
- Provided technical support to customers for the installation, configuration and troubleshooting of applications.
- Resolved customer inquiries regarding application functionality and compatibility issues.
- Performed detailed evaluations to determine the financial viability of buying or enhancing products for customers.
- Participated in group discussions with clients to foster creativity and innovation.
- Recommended strategies to maximize performance and lifespan of equipment involved in software installations.
- Created detailed reports outlining project progress, timelines, milestones, risks and recommendations.
Outside Sales Representative, NM & TX Territories
Strategic Energy Products
Odessa, TX
07.2021 - 09.2022
- Explored opportunities for business expansion by researching potential clients and establishing connections with key influencers.
- Boosted profitability and revenue through the generation of $950,000 in sales.
- Engaged customers to provide information about featured products and recommend offerings, driving sales by 45%.
- Gathered data on competitors' products, prices, and sales techniques.
- Negotiated contracts with customers to close deals in a timely manner.
- Delivered technical assistance and resolved customer queries related to product installation and operation.
- Collaborated closely with internal departments to ensure successful execution of projects.
Sales & Applications Engineering
Sentry Equipment
Houston, TX
11.2018 - 07.2021
- Created and deployed applications tailored to individual client specifications.
- Maintained ongoing project requirements, schedules, and specifications for multiple projects in a deadline-based environment.
- Examined and analyzed new product designs to assess feasibility for operation, manufacturing, and application.
- Facilitated efficient communication across various departments, driving collaboration and ensuring seamless execution of product-related projects.
Sales Associate - Field Instrumentation
Puffer-Sweiven
Stafford, TX
04.2018 - 10.2018
- Assessed customer needs to provide assistance and information on product features.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Maintained clear communication with Sales and Service Management to ensure alignment on assigned account objectives
- Developed strong relationships with customers by actively engaging with them on a regular basis via phone, email, and office meetings to ensure their needs were met.
- Efficiently managed order processing, checking delivery status, and promptly responding to client inquiries
Inside Sales Supervisor, Oil & Gas Team
Puffer-Sweiven
Stafford, TX
09.2014 - 05.2018
- Achieved 109% above the set FY17 sales target goal through effective management of a 15-member sales team.
- Mentored newly hired employees in product, account management, and customer service skills.
- Analyzed daily, weekly and monthly performance metrics reports to monitor the progress of key indicators like revenue, conversion rate and call volume
- Conducted frequent meetings with inside sales team for goal and objective evaluations
- Recognized opportunities for improvement in the sales process by examining data trends.
- Managed and resolved customer complaints promptly, ensuring the highest level of professional service.
Sales Associate, Oil & Gas
Puffer-Sweiven
Stafford, TX
08.2012 - 10.2014
- Prepared quotes to support Account Managers in selling products and services, including product sizing, selection, and pricing.
- Delivered consistent customer service by seamlessly integrating technical and sales support assistance.
- Successfully coordinated workload and utilization of resources for meeting customer deadlines.
- Maintained high levels of customer satisfaction through proactive follow-up on quotations.
- Collaborated with customers during meetings to improve understanding and communication of their requirements.
- Identified areas for improvement in team workflows and recommended enhancements to maximize efficiency and increase customer confidence.
Education
MBA - Business Management
University of Phoenix
Tempe, AZ11-2008
BBA - Marketing
Stephen F Austin State University
Nacogdoches, TX12-2001
Skills
- Business Analysis
- User Training
- Training and mentoring
- Business Development
- Product Management
- Time Management
- Revenue Growth
- Process Improvement
Affiliations
- Youth Sports Coach
- School Volunteer, PTO and All-Pro Dads
References
References available upon request.
Timeline
Applications Specialist, NM & TX Territories
Strategic Energy Products
09.2022 - Current
Outside Sales Representative, NM & TX Territories
Strategic Energy Products
07.2021 - 09.2022
Sales & Applications Engineering
Sentry Equipment
11.2018 - 07.2021
Sales Associate - Field Instrumentation
Puffer-Sweiven
04.2018 - 10.2018
Inside Sales Supervisor, Oil & Gas Team
Puffer-Sweiven
09.2014 - 05.2018
Sales Associate, Oil & Gas
Puffer-Sweiven
08.2012 - 10.2014
MBA - Business Management
University of Phoenix
BBA - Marketing
Stephen F Austin State University
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