VALEERAT SAETAN
Tampa
Summary
Experienced retail leader skilled in store operations oversight, inventory control, and operational budgeting, with a strong focus on customer service and team development. Proven ability to train, mentor, and manage hourly staff while maintaining accurate cash handling and POS procedures. Seeking a Manager role to drive efficient operations and support a high-performing team.
Overview
13
13
years of professional experience
Work History
Store Manager
Miniso
10.2025 - Current
- Led daily store operations, ensuring optimal customer experience and staff performance.
- Developed and implemented effective sales strategies to drive revenue growth.
- Trained and mentored team members on product knowledge and customer service techniques.
- Analyzed sales data to identify trends and adjust inventory management strategies accordingly.
- Oversaw visual merchandising standards to maintain an appealing store layout and presentation.
- Managed inventory control, cash control, and store opening and closing procedures.
Store Manager
Banter by Piercing Pagoda
08.2024 - 09.2025
- Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.
- Oversaw day-to-day store operations to foster efficient and profitable operations.
- Mentored new employees on store policies and procedures while providing guidance and support in their roles.
- Monitored customer service levels and implemented necessary changes to improve customer satisfaction.
- Monitored store operations to ensure compliance with safety regulations, company policies, and legal requirements.
- Leveraged new sales strategies to increase store revenue.
- Conducted regular performance reviews with staff to ensure job expectations were met or exceeded.
- Established efficient inventory management system to maximize sales and reduce costs.
Store Manager
Surf Style Retail Management Inc.
04.2021 - 08.2024
- Oversaw day-to-day store operations to foster efficient and profitable operations.
- Mentored new employees on store policies and procedures while providing guidance and support in their roles.
- Conducted regular performance reviews with staff to ensure job expectations were met or exceeded.
- Interviewed and hired prospective employees according to team needs.
- Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly.
- Created weekly work schedules to meet staffing needs while controlling labor costs.
- Addressed employee issues, performed corrective actions, and terminated employment when necessary.
Assistant Manager
GOODWILL INDUSTRIES OF CENTRAL FLORIDA
11.2020 - 04.2021
- As a assistant manager I am responsible for providing outstanding customer service, cash handling, opens and closes the store when scheduled.
- Performs other administrative duties in a retail setting.
- My main duties include assisting customers when needed, assisting store cashiers at peak periods making sure the store is organized, neat and tidy.
- As well as maintaining a good image, maintenance, loss prevention, safety, and security of Goodwill in accordance with Goodwill policies and procedures.
- Performed administrative duties such as processing payroll information or managing employee benefits programs.
Assistant Manager
Ross Dress For Less
04.2018 - 11.2020
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Performed administrative duties such as processing payroll information or managing employee benefits programs.
- Monitored store security systems to detect any suspicious activity or theft attempts.
- Provided guidance and support to junior staff members during challenging situations.
- Resolved customer complaints and handled refunds and returns to promote satisfaction.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Monitored sales performance to identify potential areas for improvement.
Assistant Manager
Journeys shoes store
03.2015 - 04.2018
- I was responsible for coaching and mentoring the team members to ensure proper performance and customer service relations skills.
- Resolved customer inquires and complaints in a timely and professional manner.
- Assisted in overseeing accurate and efficient operation of cash registers.
- Greeted customers entering the store, and responsible promptly to needs.
- Completed point-of-sale transactions, maintaining control of cash registers.
- I managed day-to-day operations including preparing daily work schedules, track work progress, update project critical path schedules, and advise leadership of needed adjustments to daily work activities.
Assistant Manager
Wawa
01.2013 - 03.2015
- I was responsible for coaching and mentoring the team members to ensure proper performance and customer service relations skills.
- Resolved customer inquires and complaints in a timely and professional manner.
- Assisted in overseeing accurate and efficient operation of cash registers.
- Greeted customers entering the store, and responsible promptly to needs.
- Completed point-of-sale transactions, maintaining control of cash registers.
- I managed day-to-day operations including preparing daily work schedules, track work progress, update project critical path schedules, and advise leadership of needed adjustments to daily work activities.
- As well as monitoring key performance indicator, resolving customers complaints efficiently while maintaining excellent customer service.
- And supervising cash handling processes to ensure accuracy of each transactions, while assisting customers with product selection, payment options and returns.
Education
Bachelor of Science (B.S.) - Computer Engineering Candidate
Keiser University
MelbourneGED - undefined
Homestead Senior High School
HomesteadSkills
- Operational budgeting
- Promotional planning
- Customer service
- Customer service management
- POS systems
- Team leadership
- Store operations
- Hourly shift management
- Store operations oversight
- Problem-solving
- Multitasking and organization
- Opening and closing procedures
- Team development
- Inventory control
Websites
LANGUAGES
English Fluent
Thai Fluent
Timeline
Store Manager
Miniso
10.2025 - Current
Store Manager
Banter by Piercing Pagoda
08.2024 - 09.2025
Store Manager
Surf Style Retail Management Inc.
04.2021 - 08.2024
Assistant Manager
GOODWILL INDUSTRIES OF CENTRAL FLORIDA
11.2020 - 04.2021
Assistant Manager
Ross Dress For Less
04.2018 - 11.2020
Assistant Manager
Journeys shoes store
03.2015 - 04.2018
Assistant Manager
Wawa
01.2013 - 03.2015
GED - undefined
Homestead Senior High School
Bachelor of Science (B.S.) - Computer Engineering Candidate
Keiser University
WEBSITE, PORTFOLIO AND PROFILES
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