Valencia Dawson
CVS Pharmacy
Denton,Tx
2
years of professional experience
Offering strong foundation in customer service and teamwork, eager to learn and excel in pharmaceutical environment. Brings ability to quickly grasp pharmaceutical concepts and apply precise data entry skills. Ready to use and develop attention to detail and communication skills in any role.
Work History
Pharmacy Technician
1 Year 11 Months- In this job I fill prescriptions, check patients out, help patients with their prescription problems and deal with making phone calls and insurance issues. Basically a problem solving job.
- Processed prescription orders accurately and efficiently to meet customer needs.
- Assisted pharmacists in preparing medication compounds and verifying dosages.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained compliance with safety regulations and pharmacy policies during daily operations.
- Trained new team members on standard operating procedures and system usage.
- Utilized pharmacy software for prescription processing and patient record management.
- Collaborated with healthcare professionals to optimize patient care and medication therapy management.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Education
- Dental Hygiene
High School Diploma
Skills
Confidentiality and HIPAA
Patient interaction
Analytical skills
Teamwork orientation
Great in customer service
Medication dispensing
Team collaboration
Team player
Fast Learner
Problem solving
Timeline
Pharmacy Technician
CVS Pharmacy
09.2024 - CurrentRead More
Texas Woman's University
from Dental Hygiene
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Denton High School
High School Diploma
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