Valencia Howard
Mobile,AL
Summary
Property manager with experience in tenant relations, lease renewals, rent collection, inspections, and facilities oversight. Known for resolving resident issues, coordinating vendors and maintenance teams, and supporting occupancy while keeping properties clean, secure, and compliant with lease and site requirements.
Overview
12
12
years of professional experience
Work History
Property Manager
Move It Management/NSA Brands
Mobile, AL
02.2022 - Current
- Collected rent payments and resolved delinquent accounts to maintain financial stability.
- Issued non-payment notices to delinquent tenants in line with lease, county, and state regulations.
- Handled resident complaints and prioritized maintenance requests to ensure resident satisfaction.
- Completed property inspections and recorded maintenance needs.
- Inspected properties regularly to identify issues and schedule repairs.
- Worked with vendors and maintenance staff to arrange repairs.
- Displayed available rental units to attract potential tenants. and supported occupancy efforts.
- Enforced facility policies, security procedures, and site cleanliness.
- Processed lease renewals and move-out forms for tenant accounts.
Floor Manager
Wal-Mart DC
Irvington, AL
05.2018 - 10.2021
- Supervised floor operations across Walmart DC distribution workflows.
- Coordinated associates in receiving, picking, packing, and shipping areas.
- Monitored safety compliance during warehouse shifts and dock activities.
- Led crew for logistics inbound/outbound warehouse support, ensuring smooth operations. Processed high volume of paperwork daily, maintaining accuracy and efficiency. Served as liaison between human resources, upper management, and crew, facilitating communication and coordination. Achieved daily production targets.
CSR Representative
Easy Money
Mobile, AL
03.2016 - 04.2018
- Explained loan process, APR percentage, and finance fees to customers, facilitating informed decisions.
Owner
Creole Café & Lounge
Mobile, AL
02.2015 - 06.2017
- Directed daily operations for Creole Café & Lounge dining room, bar, and kitchen.
- Managed staffing, scheduling, and shift coverage for hospitality service teams.
- Oversaw Creole menu planning, recipe standards, and food presentation.
- Managed annual operating budget to align with business goals. Developed, marketed Food and Liquor mixed beverages. Oversaw all business financial operations, ensuring accurate tracking of income and expenses, including paying vendors and suppliers for products services rendered. Verified proper portion sizes and consistently attained high food quality standards. Maintained skilled kitchen staff through effective coaching, counseling, and discipline to uphold quality standards. Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
Education
General Education/Accounting-Business -
Rio Salado College
Tempe, AZ01-2011
High School - General Education
Gulfport High
01-2003
Skills
- Property management software
- Property management systems
- Tenant communication
- Lease negotiation
- Tenant record management
- Rent collection
- Property inspections and management
- Facilities oversight
- Vendor relations
- Team management and development
- Business management
- Decision making
- Creative problem solving
- Detail orientation
Disclaimer
(Work History dating further back and personal/professional references are available upon request)
Timeline
Property Manager
Move It Management/NSA Brands
02.2022 - Current
Floor Manager
Wal-Mart DC
05.2018 - 10.2021
CSR Representative
Easy Money
03.2016 - 04.2018
Owner
Creole Café & Lounge
02.2015 - 06.2017
General Education/Accounting-Business -
Rio Salado College
High School - General Education
Gulfport High