Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
Generic

Valencia Lorea

Killeen,TX

Summary

A motivated and determined individual who brings a youthful energy to any space. An enthusiastic customer service representative who is able to not only manage but also thrive in a fast-paced environment. Fully supports company values, and prioritizes tasks to meet consumer and employer needs. Quickly adapts to new concepts, and accepts criticism to continue to grow and learn.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Whatabuger
Harker Heights, Texas
10.2024 - Current
  • Processed customer transactions efficiently and accurately at a fast-paced restaurant, while being able to handle different tasks at once.
  • Provided friendly and attentive service to enhance customer satisfaction and experience.
  • Maintained cleanliness and organization of the dining area and cashier station.
  • Collaborated with team members to ensure smooth operations during busy hours.
  • Fulfilled time requirements with ease to prioritize company hours.

Call Center Representative

Intelogix
Copperas Cove, Texas
06.2024 - 09.2024
  • Resolved customer issues by relating on personal and informative levels.
  • Educated customers about product features and services offered by Intelogix.
  • Proficiently increased sales by negotiating and problem-solving.

Daycare Teacher

Young Achievers Learning Academy
Copperas Cove, Texas
10.2023 - 05.2024
  • Assisted children with personal care tasks, promoting independence and confidence.
  • Communicated effectively with parents about children's progress and needs.
  • Produced a safe environment for the children while maintaining a trustworthy relationship with them.

Education

High School Diploma -

Copperas Cove High School
Copperas Cove, TX
05-2024

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Conflict resolution
  • Communication skills
  • Active listening
  • Child supervision
  • Leadership
  • Cultural adaptability
  • Taking initiative
  • Social media strategy and management

Affiliations

  • Photography
  • Engaging with family and friends
  • Reading
  • Researching original topics

Languages

Spanish
Limited

Accomplishments

  • Multiple employee of the months
  • Graduating with honors

Certification

  • CPR Certified
  • Food Handlers

References

References available upon request.

Timeline

Customer Service Cashier

Whatabuger
10.2024 - Current

Call Center Representative

Intelogix
06.2024 - 09.2024

Daycare Teacher

Young Achievers Learning Academy
10.2023 - 05.2024

High School Diploma -

Copperas Cove High School

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