Valene Chiaravalloti
Shirley,NY
Summary
Professional with expertise in jewelry sales and consultation. Strong ability to understand customer needs and provide tailored solutions. Skilled in maintaining high standards, collaboration, and adaptability in dynamic environments. Proven track record in inventory management, product knowledge, and fostering long-term client relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Jewelry Consultant / Assistant Manager
KAY Jewelers
Bay Shore, NY
10.2024 - Current
- Collaborated with team members to achieve sales goals and improve store performance.
- Trained new staff on product knowledge, customer service standards, and sales techniques.
- Implemented visual merchandising strategies to maximize product visibility and appeal.
- Resolved customer inquiries and concerns efficiently, enhancing overall shopping experience.
- Handled customer inquiries professionally, resolving issues promptly to uphold the brand''s reputation for outstanding service quality.
- Increased repeat business by developing rapport with clients and following up on past purchases to offer complementary products or services.
- Provided expert advice on proper jewelry care and maintenance to prolong the life of precious items for customers.
Jewelry Consultant / Assistant Manager
Zales Outlet
Riverhead, NY
10.2023 - 08.2024
- Assisted customers in selecting jewelry, ensuring a personalized shopping experience.
- Educated clients on product features, benefits, and care techniques to enhance satisfaction.
- Maintained inventory accuracy through regular cycle counts and organization of merchandise displays.
- Developed strong relationships with customers, leading to repeat business and referrals.
Sales Associate / Shift Leader
Banana Republic Factory Store
North Myrtle Beach, SC
03.2022 - 03.2023
- Delivered exceptional customer service, enhancing shopping experiences and fostering brand loyalty.
- Executed visual merchandising strategies, ensuring alignment with brand standards and seasonal promotions.
- Assisted in inventory management, optimizing stock levels and minimizing product loss through effective organization.
Sales Associate
Victoria's Secret & PINK
Myrtle Beach, SC
10.2021 - 01.2022
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained visual merchandising standards, ensuring appealing product displays.
- Processed transactions accurately and efficiently, minimizing wait times for customers.
Skills
- Merchandise presentation
- Jewelry repair
- Inventory control
- Event planning
- Fashion awareness
- Transaction processing
- Customer tracking
- Building rapport
- Appointment scheduling
Certification
DCA Certified
Timeline
Jewelry Consultant / Assistant Manager
KAY Jewelers
10.2024 - Current
Jewelry Consultant / Assistant Manager
Zales Outlet
10.2023 - 08.2024
Sales Associate / Shift Leader
Banana Republic Factory Store
03.2022 - 03.2023
Sales Associate
Victoria's Secret & PINK
10.2021 - 01.2022