Valenny De Los Santos
Wichita,Kansas
Summary
Results-driven retail sales professional with a strong background in customer service and product knowledge. Proven track record of consistently meeting and exceeding sales targets by leveraging effective communication and a deep understanding of customer needs. Renowned for problem-solving skills that enhance shopping experiences, leading to improved customer loyalty. Successfully optimized store layout to boost product visibility, streamline customer flow, and elevate overall satisfaction levels.
Overview
5
5
years of professional experience
Work History
Store Team Member
Jimmy John's
Newport Beach, CA
08.2024 - 10.2024
- Cleaned shelves, counters and tables to maintain organized store.
- Ensured compliance with safety regulations while handling merchandise.
- Attended training sessions focused on developing retail skillset.
- Participated in weekly team meetings to discuss strategies for improving customer service.
- Prepared promotional materials for display in-store or online.
- Managed opening and closing duties such as setting alarm systems, locking doors.
- Greeted customers and provided excellent customer service.
Freelancer
Self Employed Web
Newport Beach, CA
01.2023 - 10.2024
- Communicated regularly with clients regarding changes or updates needed in translated materials.
- Checked original sources or authors to confirm translations retained meaning and intent.
- Proofread, edited and revised translated documents.
- Provided appropriate contextual information to increase clients understanding of translations.
Game Day Operations Intern
Friends University
Wichita, Kansas
08.2019 - 12.2022
- Arranged security, printing and supply vendors to meet unique requirements of each event.
- Selected catering services for different types of events, balancing cost, menu and term options against client demands.
- Inspected sporting venues prior to events to ensure safety standards were met.
- Monitored crowd control procedures during games to ensure fan safety.
- Assisted in creating and implementing game day operations plans for the season.
Education
Bachelor of Arts - Physical Education And Coaching
Friends University
Wichita, KS12-2022
Associate of Arts - Spanish
Friends University
Wichita, KS12-2022
Skills
- Reliability and punctuality
- Organization
- Problem-solving
- Honest and dependable
- Excellent communication
- Team collaboration
- Detail-oriented
- Creative thinking
Languages
Spanish
Professional
English
Professional
Timeline
Store Team Member
Jimmy John's
08.2024 - 10.2024
Freelancer
Self Employed Web
01.2023 - 10.2024
Game Day Operations Intern
Friends University
08.2019 - 12.2022
Bachelor of Arts - Physical Education And Coaching
Friends University
Associate of Arts - Spanish
Friends University
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